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Urgent! Head of CS, CX and Operation Job Opening In Singapore, Singapore – Now Hiring MyRepublic
MyRepublic Singapore is seeking an accomplished and strategic leader to head our Customer Service, Customer Experience, and Operations functions.
The candidate must be a strategic, resilient, and effective leader who thrives in a fast-paced environment and can deliver results under pressure.
The Head of CS, CX, and Operations will ensure seamless end-to-end customer journeys, deliver operational excellence, and elevate the MyRepublic experience for both residential and enterprise broadband customers.
This role requires a balance of strategic foresight and hands-on operational leadership, with a strong focus on efficiency, service quality, and customer satisfaction.
The position is measured on market success KPIs including NPS, churn, and EBIT contribution.
How you’ll contribute to MyRepublic’s success:
Customer Experience Strategy
Operational Excellence
Cross-Functional Collaboration
Benefits
We think you’ll fit in great with us if you:
Values
From being the first to launch 1Gbps broadband plans and the first network optimised broadband service for gaming in Singapore, to crafting workplace practices that put wellbeing at its core, our values guide us in everything we do at MyRepublic.
If you espouse the following, we know you would fit in great with us:
Job details
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Unlock Your Head of Potential: Insight & Career Growth Guide
Real-time Head of Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Head of in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6036 jobs in Singapore and 5567 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Head of roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! MyRepublic is currently hiring and seeking a Head of CS, CX and Operation to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Head of CS, CX and Operation Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at MyRepublic adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Head of CS, CX and Operation Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Head of CS, CX and Operation typically include Operations & Business Administration and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Head of CS, CX and Operation, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Head of CS, CX and Operation interview at MyRepublic, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the MyRepublic's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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