Head of Digital & AI

Job description

With around 28,000 employees worldwide and annual revenues of EUR 4.0 billion (2021), T-Systems is one of the leading providers of digital services.

The Deutsche Telekom subsidiary is headquartered in Germany and has a presence in Europe as well as in selected core markets and strategic production locations.

T-Systems can provide a global production and supply chain to companies operating worldwide.


T-Systems offers integrated end-to-end IT solutions, driving the digital transformation of companies in all industries and the public sector.

Focus industries include automotive, manufacturing, logistics and transportation, as well as healthcare and the public sector.

T-Systems develops vertical, company-specific software solutions for these sectors.


About the role:
This is a regional role, reporting directly to the CEO, T-Systems Asia.

You will lead and grow the Digital & AI Services practice within T-Systems Asia as part of the Asia Extended Leadership Team based in Singapore - owning the strategy, solution portfolio, sales, presales, and delivery for flagship offerings such as SAP, AI & Analytics, Intelligent Automation, and Industry-specific Digital Solutions.

You will have the ability to define and position new service lines, drive innovation, and translate technology into measurable business outcomes for clients across industries.


As a key member of the regional leadership team, you will shape the growth strategy for Digital & AI Services in Asia, working closely with global portfolio heads and strategic partners such as SAP, AWS, Microsoft, and Google Cloud.

You will build and lead a multidisciplinary team, cultivate executive relationships with clients and partners, and create compelling go-to-market motions that accelerate adoption and expand market share.


This is an opportunity to build a high-impact growth engine within a trusted global brand, combining strategic vision, commercial focus, and delivery excellence to position T-Systems Asia as a regional leader in digital transformation.


Core Responsibilities:
Lead the Digital & AI Services portfolio strategy and execution across Asia, aligned with global direction and regional priorities.


Own the P&L and performance metrics for Digital & AI Services, ensuring sustainable growth, profitability, and customer success.


Shape go-to-market plans across SAP, AI & Analytics, Intelligent Automation, and Industry-specific Digital Solutions.


Turn emerging technologies into tangible business outcomes for clients.


Build strategic partnerships with SAP, hyperscalers, and ecosystem partners to extend market reach and drive innovation.


Represent Digital & AI Services in regional leadership and planning forums, influencing investment and growth decisions.


Service Delivery Leadership
Oversee end-to-end delivery of Digital & AI Services projects, ensuring quality, timeliness, and measurable business impact.


Align delivery excellence with customer success, profitability, and growth objectives.


Lead cross-functional collaboration between sales, presales, and delivery to ensure seamless execution from opportunity to value realization.


Drive a culture of continuous improvement and accountability across delivery teams.


Implement clear governance and performance frameworks to monitor project outcomes and operational efficiency.


Drive pipeline growth and deal execution across Digital & AI Services, ensuring alignment with strategic accounts and regional priorities.


Lead and mentor sales and presales teams to strengthen solution positioning, value articulation, and win rates.


Collaborate with portfolio, delivery, and partner teams to shape high-impact client proposals and joint pursuits.


Build executive relationships with clients and partners, supporting key pursuits and co-innovation opportunities.


Champion account planning, bid governance, and forecasting discipline to ensure predictable and profitable growth.


Skills and Leadership Attributes:
Proven success in building and scaling digital portfolios across SAP, AI & Analytics, or automation domains.


Demonstrated track record of revenue growth and profitability, with accountability for P&L and sales performance.


Strong experience in ecosystem partnership management, including SAP, hyperscalers, AI companies, and strategic service partners.


Regional exposure across APAC and/or Southeast Asia with the ability to operate effectively in diverse markets.


Sales leadership is essential; delivery and presales experience are considered a plus.


Strategic thinker with strong commercial acumen and ability to link technology with measurable business outcomes.


Skilled in leading cross-functional teams spanning sales, presales, and delivery.


Confident communicator able to engage and influence C-level stakeholders and partners.


Collaborative, entrepreneurial, and results-driven leader who thrives in a growth environment.


Culture is important at T-Systems Asia.

The ideal candidate must be comfortable building high-performance teams anchored in trust, clarity, and commitment, while creating a culture where individuals take ownership and perform with purpose.


Qualification:
12+ years' experience in solution sales or practice leadership roles within technology or consulting firms.


Bachelor’s degree/MBA or advanced degree preferred.


Certifications in SAP or AI/Analytics are advantageous.


Seniority level
Director
Employment type
Full-time
Job function
Information Technology
Industries IT Services and IT Consulting
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