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Urgent! Head of Sales & Growth Operations (Legal Tech / SME Solutions) Job Opening In Singapore, Singapore – Now Hiring Silvester Legal

Head of Sales & Growth Operations (Legal Tech / SME Solutions)



Job description

Job Title:
Head of Sales & Growth Operations (Legal Tech / SME Solutions)
Company:
Silvester Legal LLC
Work Type:
Full-time
Location:
Singapore
Experience Level:
Senior / Manager
About the Role
Silvester Legal LLC is an established Singapore law firm developing a
legal tech and subscription-based platform
to revolutionise how SMEs access legal and compliance services.


We are looking for a
hands-on, strategic leader
to take charge of sales, customer success, and operational execution.

You will be the
bridge between sales and operations , ensuring our clients have an exceptional experience while our business scales rapidly.


This is a leadership role - ideal for someone entrepreneurial, data-driven, and passionate about helping SMEs succeed.


Responsibilities
Sales Strategy & Leadership
Develop and execute a comprehensive
sales strategy
to achieve revenue and growth targets.


Identify and create
new sales avenues
including partnerships, outbound campaigns, and online channels.


Build and refine the
sales funnel , CRM systems, and performance tracking dashboards.


Create and maintain a
sales playbook
that defines the client journey, messaging, and best practices.


Present sales reports and pipeline insights to the leadership team.


Sales Team Development
Hire, train, and manage
the sales and customer success teams.


Define KPIs, goals, and
performance-based incentive plans .


Conduct regular coaching sessions, team meetings, and sales training programmes.


Foster a culture of motivation, accountability, and excellence across the sales division.


Customer Success & Operations
Oversee the
end-to-end client experience
- from onboarding to service delivery and retention.


Serve as the
bridge between Sales and Operations , ensuring client needs are met effectively.


Design and implement
customer service standards and retention initiatives .


Develop feedback loops to continuously improve service delivery and satisfaction scores.


Marketing & Growth Initiatives
Work closely with the leadership and marketing teams to design
go-to-market strategies
and campaigns.


Identify opportunities to
grow brand awareness
through webinars, partnerships, and thought leadership.


Propose and test new ideas for
client acquisition, upselling, and cross-selling .


Analyse data to refine marketing messages and improve conversion rates.


Commercial & Strategic Responsibilities
Advise management on
pricing strategies , revenue models, and product-market fit.


Monitor and manage
sales budgets and financial performance .


Prepare accurate
sales forecasts
and performance reports.


Represent the company at events, exhibitions, and client engagements as a
brand ambassador .


Requirements
Bachelor’s degree
in Business, Marketing, Management, or equivalent experience.


At least
5 years of experience
in sales, business development, or commercial leadership.


Proven record of
building and scaling sales teams
in B2B or SME-focused organisations.


Strong understanding of
subscription-based or professional services models .


Experience in
CRM management
(e.g., HubSpot, Salesforce, or Pipedrive).


Track record of
structuring commissions, incentives, and performance plans .


Excellent communication, leadership, and presentation skills.


Entrepreneurial mindset: strategic yet hands-on, with a passion for innovation and growth.


What We Offer
A leadership opportunity to build and scale a
fast-growing legal tech platform .


Competitive
base salary, performance bonuses, and potential equity options .


Full autonomy to design and grow the sales and client success functions.


Collaborative culture with direct access to senior leadership.


Growth opportunities as we expand regionally.


How to Apply:
Submit your application via MyCareersFuture.gov.sg or email your resume to

with the subject line: ⟶ “Application – Head of Sales & Growth Operations”.


#J-18808-Ljbffr


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