Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Head of SEA.
Singapore Jobs Expertini

Urgent! Head of SEA Job Opening In Singapore, Singapore – Now Hiring Taptap Send



Job description

Join to apply for the Head of SEA role at Taptap Send

Join to apply for the Head of SEA role at Taptap Send

Get AI-powered advice on this job and more exclusive features.

Our Mission
Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.

Our Mission
Reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.
The Team

  • > Founded by Harvard grads / 3rd-time founders --- also founded Segovia (successful exit) and GiveDirectly (>300M revenue, fastest-growing NGO).

  • > Top performers from top and varied organizations (e.g., Bain, Bolt, Google, McKinsey, SafeBoda, Uber, Zipline) --- we like moving fast, and we hire people that do as well.

  • > Driven by mission, guided by values (see below) – in deed, not just word.

  • > Team as global as the mission, >30 languages from 25 countries (i.e., if you’re interested in learning to make Chicken Moambe, we’re the place).
About Us
Taptap Send is backed by top VCs (Spark, Canaan, Reid Hoffman, Breyer Capital, etc.), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment.

Read more about the journey in Reid Hoffman’s words or TechCrunch article
Launched in 2019, Taptap is tapping into a transformative shift in global finance: from banks to phones.

While this has affected wealthier countries as well, it has been nothing short of a revolution for the emerging markets where the overwhelming majority of population had been unable to access digital finance previously.

Taptap Send allows immigrants to send money home instantly and with no fee*, saving money in the process.

With a formal market size of >700B alone, we’ve got a lot more saving to do for our users.

Our mission is to reduce inequity by helping immigrants move money home, and become the leading cross-border fintech for emerging markets.

And that’s just the beginning...
  • We charge fees for transfers on fixed exchange rate corridors (e.g., XOF, XAF).
Our Investors
Spark Capital, Canaan, Reid Hoffman, Breyer Capital (Jim Breyer), Unbound (Shravin Mittal), Wamda (Fadi Ghandour), Firstminute Capital, Slow Ventures (Sam Lessin), Helios Partners (Souleymane Ba), Crossbeam Ventures (Ali Hamed), Nikesh Arora, Samih Toukan, and many other context-specific angels
The Role
As the Head of South East Asia, your role will be to develop and scale Taptap Send’s growth amongst the diaspora in key sender-side markets.
You will be excited to manage every aspect of growth in said markets: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching.

You will have an acute “own it” mindset, equally obsessed with the experience of individual users as with iterating and optimizing scalable growth tactics and processes.
You will have P&L ownership, delivering the growth and profitability targets for the SEA market.

You will seek to establish TTS as the leading product/service for sending remittances to SEA, whilst being the “face” of SEA both internally and externally.

Reporting directly into the Regional Director for Asia, and building and leading a team of growth managers on the ground in sending markets, the role offers the chance to join an early-stage, high growth startup and to have a positive impact on the communities we serve.
Responsibilities
  • Establish a vision, strategy and execution plan for South East Asia and all send
  • Lead the team on the ground to execute within collaboratively aligned timelines
  • Manage every aspect of growth across the sending countries: customer acquisition and retention strategy, pricing, user research, product quality, customer experience, team development and coaching
  • Report to the executive leadership team on progress, insights and needs, leveraging operational prowess with a data-driven test-and-learn mindset
  • Think creatively on ways to unlock growth, improve profitability and increase brand awareness
  • Hire, inspire, develop and retain top, diverse talent
  • Collaborate closely with both internal and external stakeholders including the Customer Service, Finance, Tech, Legal, Financial Crime, Compliance, People Ops and more
  • Build trust-based relationships with diaspora communities and commercial partners in the Philippines to increase brand awareness and unlock growth and unit economics improvements
  • Monitor, understand, and interpret specific growth, operational, and financial metrics to improve execution
  • Recommend improvements to product experience based on market, competitor and customer insights and feedback
Requirements
  • Ability to travel internationally periodically and ad-hoc to meet customers, partners and team members
  • Exceptional knowledge and networks in the the SEA diaspora
  • Advanced stakeholder management capability
  • Experience building, developing, managing and leading teams
  • Strong analytical skills and ability to make data-driven decisions.

    Familiarity with pulling and presenting insights from data using Excel / Google suite.

    SQL, Python, R is a plus
  • 7 to 15 years experience in a fast paced and high growth-environment such as startups, operations, consulting, finance, or similar
  • An acute “own it” mindset, equally obsessed with the experience of individual users as with iterating and optimizing scalable growth tactics and processes
  • Bachelors or Advanced degree
  • Fluency in English; other languages a plus
Also You Are
  • Execution oriented - we have an “impact first” philosophy and a lot to be done.

    You should be able to prioritize and take ideas to implementation
  • Customer-centric - you love speaking to people and enjoy building meaningful relationships with customers and community members across cultures
  • Mission-Oriented - you are passionate about working with immigrant communities and/or financial inclusion
  • Flexible - you are comfortable setting your working hours to accomplish your goals, including work commitments on nights and weekends (e.g., events or customer meetings)
  • Organized - you have a system for how you approach your work that can keep you on track in a scrappy startup environment
  • Driven - you thrive in fast-paced, target oriented environments
Taptap Values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce.

All employment decisions are decided on the basis of qualifications, experience and business need.

We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know.

Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

Seniority level

  • Seniority level

    Executive

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

Referrals increase your chances of interviewing at Taptap Send by 2x

Get notified about new Head jobs in Singapore, Singapore .

Head of Delivery and Services, Asia & Africa

Global Business Development International Director, South East Asia

Director of Partner Management - Singapore

Head of Delivery and Service - Renewables

Senior/Deputy Leadership Development Director

We’re unlocking community knowledge in a new way.

Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr


Required Skill Profession

Marketing & Media



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Head of Potential: Insight & Career Growth Guide


  • Real-time Head of Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Head of in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6395 jobs in Singapore and 5938 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Head of roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Head of SEA Job?

    Great news! is currently hiring and seeking a Head of SEA to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Taptap Send adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Head of SEA Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Head of SEA?

    Key qualifications for Head of SEA typically include Marketing & Media and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Head of SEA?

    To improve your chances of getting hired for Head of SEA, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Head of SEA Job Success
    Taptap Send interview tips for Head of SEA

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Taptap Send's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Head of SEA interview at Taptap Send, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Taptap Send's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Head of SEA Positions

    Setting up job alerts for Head of SEA is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!