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Urgent! Head of Technical Operations Job Opening In Singapore, Singapore – Now Hiring Zyte
About Us
At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte.
Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses.
We believe that all businesses deserve a smooth pathway to data
For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale.
And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth.
Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.
About the role:
The Head of Technical Operations at Zyte plays a critical leadership role in ensuring our technical and product infrastructure is scalable, reliable, and efficient.
This role acts as a strategic partner to the CTO and collaborates across Product, Engineering, DevOps, and Support to ensure our platform and services meet the highest standards of performance, stability, and customer satisfaction.
Key Responsibilities:
Service and Incident Operations
● Lead end-to-end incident management, including detection, escalation, resolution, and postmortems.
● Define and enforce service readiness standards, release protocols, and rollback procedures.
● Ensure clear service ownership with measurable SLOs and SLAs across all production systems.
● Drive operational reviews and continuous improvement initiatives to minimize downtime and customer impact.
Security and Compliance (SecOps)
● Own Zyte's security operations, including threat monitoring, vulnerability management, and incident response.
● Ensure infrastructure, platforms, and processes comply with internal security policies and external regulatory requirements.
● Implement and maintain SecOps processes, tooling, and dashboards to ensure proactive risk management.
● Collaborate with Engineering and Product teams to embed security best practices into design, development, and operations.
Infrastructure and Platform Operations
● Oversee global proxy and cloud infrastructure to ensure reliability, scalability, and cost efficiency.
● Lead capacity planning, usage forecasting, and vendor management to optimize operational costs.
● Drive the development of operational tooling, observability, and automated monitoring for high availability.
● Ensure the IP pool and supporting infrastructure consistently meet performance and uptime targets.
Product Support and Critical Escalations
● Serve as the executive escalation point for critical product and infrastructure incidents.
● Coordinate structured triage and resolution processes, ensuring timely root cause analysis and documentation.
● Partner with Product, Support, and Account teams to resolve strategic customer issues.
● Monitor platform performance to anticipate and prevent recurring incidents.
Data-Driven Operations and Reporting ● Provide operational data and insights to support strategic decisions across Product, Engineering, and Sales.
● Oversee platform health metrics, cost analytics, and incident trends to inform capacity and reliability planning.
● Drive data-based reviews of major incidents, operational KPIs, and customer impact assessments.
Technical Leadership and Process Improvement
● Establish operational excellence practices, including safe release processes, feature flagging, and staged rollouts.
● Lead cross-functional coordination for large-scale initiatives, migrations, and downtime planning.
● Define, track, and communicate operational KPIs to ensure alignment with company goals.
● Foster a culture of accountability, reliability, and continuous improvement across all technical operations teams.
As a new Zytan, you will:
Become part of a self-motivated, progressive, multi-cultural team.
Have the freedom and flexibility to work from where you do your best work.
Attend conferences and meet with team members from across the globe.
Work with cutting-edge open source technologies and tools.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Head of Potential: Insight & Career Growth Guide
Real-time Head of Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Head of in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6030 jobs in Singapore and 5561 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Head of roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Zyte is currently hiring and seeking a Head of Technical Operations to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Head of Technical Operations Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zyte adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Head of Technical Operations Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Head of Technical Operations typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Head of Technical Operations, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Head of Technical Operations interview at Zyte, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zyte's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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