1.
Job Summary
The Head of Programme and Development (KS) will lead Kampung Siglap as a Centre of Excellence for Hope and Transformation, driving programmes that inspire individuals, strengthen communities, and shape Singapore’s future social fabric.
This role will oversee three core programme pillars — Hope Retreats, Community Engagements, and Learning Journeys — while cultivating partnerships and mobilising resources to ensure long-term impact and sustainability.
2.
Key Responsibilities
Hope Retreats (Transformational Programmes)
- Design and deliver retreats that empower individuals in physical health, financial stewardship, and mental well-being.
- Ensure participants leave with practical action steps and renewed hope for their lives.
- Build Kampung Siglap’s reputation as a national model for transformative wellness retreats.
Community Engagements (Neighbourhood Impact)
- Champion initiatives that directly impact the immediate neighbourhood of Kampung Siglap.
- Build intergenerational programmes, wellness activities, and culture events that foster connection, resilience, and belonging.
- Position Kampung Siglap as a hub of community life and social cohesion.
Learning Journeys (Schools, Corporates, and Community)
- Lead the development of experiential learning journeys for schools, corporates, and community groups with 3 clear outcomes:
a.
Experience – Experience the plight of the disadvantages
b.
Empathy – Build empathy and compassion
c.
Engagement – Engage and Inspire participants to volunteer and give back
- Partner with MOE, corporates, and community organisations to align Learning Journeys with national education and CSR goals.
Strategic Engagement & Partnerships
- Represent Kampung Siglap with government agencies, corporates, and interfaith / community partners.
- Build alliances that enhance capacity, extend reach, and amplify impact.
- Position Kampung Siglap as a thought leader in experiential learning, wellness, and community transformation.
Impact & Resource Development
- Develop frameworks to measure and report on impact (lives changed, communities strengthened, and volunteers mobilised).
- Work with New Hope CS leadership to raise sustainable funding through The Olive Tree fund, grants, corporate sponsorship, and events.
- Steward donor and partner relationships with excellence and gratitude.
Team & Culture Leadership
- Lead and mentor staff and volunteers at Kampung Siglap, building a values-driven high-performance culture anchored in respect, integrity, compassion, and excellence.
- Develop future leaders and empower ex-clients to serve in signature programmes, reflecting New Hope CS’s mission of hope and empowerment.
Governance & Reporting
- Support quarterly meetings with the KS Sub-Committee.
- Work with the Director (Finance & Corporate Services) to present monthly financial reports to the Board and uphold sound financial practices.
- Prepare and maintain quarterly dashboards for Board reporting.
- Assist in the preparation and management of the annual KS budget, ensuring operations remain within approved guidelines.
Others
- Any other related duties in New Hope CS as assigned by the Chief Executive Officer, Senior Advisor or Board.
3.
Competency Requirements
Core Competencies
- Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
Negotiate with others to address issues and achieve mutual consensus.
- Customer Orientation: Commit to exceeding both internal and external clients’ needs.
Proactively identify clients’ needs and sustain a culture of service excellence within the organisation.Model, lead, train, and motivate staff with a focus on sustaining a culture that encourages commitment to service excellence and high performance.
- Leadership: Lead by example at an organisational level.
Inspire, motivate, and guide others to adopt a point of view, make changes, or take action.
Cultivate an open, cooperative, and collaborative learning culture for the organisation.
- Transdisciplinary Thinking: Synthesise knowledge and insights across disciplinary boundaries to aid strategic decisions and foster cooperation within and outside of the organisation.
- Good organisational and project management skills.
- Self-motivated individual with the ability to work independently.
Technical Competencies
- Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.)
4.
Education and Experience
- Minimum Degree in relevant disciplines
- At least 5 years of experience in a similar capacity or related industry
- Relevant volunteering experience in the Social Service sector would be an advantage.
The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position.
You may be required to perform job-related tasks other than those specifically presented in this description.
This job description does not constitute a contract of employment.
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