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Urgent! Healthcare Patient Account Officer Job Opening In Novena – Now Hiring Private Advertiser

Healthcare Patient Account Officer



Job description

Outpatient Registration & Billing:

  • Handle patient registration, billing, and perform visitor management including temperature screening.

  • Input patient details and carry out admission procedures in the system.

  • Provide guidance to patients on Medisave, MediShield, Integrated Shield Plans, and corporate insurance claims and guarantees.

  • Enter Doctors' Fees and details from Doctor's Letters of Certification into the system as required.

  • Follow up on relevant documentation when necessary.

Inpatient Admission & Billing:

  • Enter and update patient information and perform system admission for inpatient cases.

  • Conduct financial counselling for patients or their next-of-kin, providing bill estimations (AFHS) and securing required signatures.

  • Collect admission deposits and alert the Executive of any bad debt flags or patients unable to provide a deposit.

  • Perform other administrative tasks related to inpatient records and updates.

Cashiering Duties:

  • Present and explain itemized bills and charges to patients.

  • Process payment collections and issue refunds as necessary.

  • Submit daily shift closure reports to the supervisor.

Patient Experience & Service:

  • Handle complex inquiries and feedback related to admission, billing, insurance claims, and cashiering matters escalated by Business Office staff.

  • Process and follow up on insurance claims, liaising with insurers to facilitate claim approvals.

  • Maintain and manage office supplies and counter inventory.

  • Respond to general inquiries via internal and external mailboxes.

  • Assist in administrative tasks such as preparing specialist rosters and generating daily management reports.


Required Skill Profession

Other General



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    Unlock Your Healthcare Patient Potential: Insight & Career Growth Guide


  • Real-time Healthcare Patient Jobs Trends in Novena, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Healthcare Patient in Novena, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2636 jobs in Singapore and 16 jobs in Novena. This comprehensive analysis highlights market share and opportunities for professionals in Healthcare Patient roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Healthcare Patient Account Officer Job?

    Great news! is currently hiring and seeking a Healthcare Patient Account Officer to join their team. Feel free to download the job details.

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Private Advertiser adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
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  • Interview Tips for Healthcare Patient Account Officer Job Success
    Private Advertiser interview tips for Healthcare Patient Account Officer

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Private Advertiser's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
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    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
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    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Healthcare Patient Account Officer interview at Private Advertiser, research the company, understand the job requirements, and practice common interview questions.

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