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Helpdesk and Desktop Support Engineer Job Opening In Singapore, Singapore – Now Hiring DELTEQ PTE LTD


Job description

Job Title: Helpdesk and Desktop Support Engineer

What We Offer

  • Salary Range: $3500/month - $4500/month
    Full family medical benefits will be provided

Qualification : Certificate/Diploma In IT related Disciplines

Experience : 3 Years and above

Full/Contract : Full time (Permanent)

Skills/Domain : 3-5 years of working experience in delivering projects and presales.

Job Responsibilities

Ø IT end-user computing devices and softwarerequirements shall include deploying, maintaining, managing, supporting, troubleshooting, installing and configuring of notebooks / laptops, printers, desktop PCs, monitors, tablets, anti-malware software, operating systems, business software applications (MS Office, MS Office 365 applications, Adobe Acrobat and etc.), client machines network connectivity and etc.

Ø IT managed service requirements shall include managing IT incidences, IT service requests, IT problems, IT change requests, IT configuration and IT reporting.

Ø Manage and resolve customer helpdesk servers, LAN/WAN, cabling, video conferencing, backups, offsite backups, switches, firewalls and ensure 24x7 availability

Ø Troubleshoot PC, gadgets, network, servers and provide solutions to resolve such failures on both immediate and long-term basis

Ø Ensure Backups and Restorations are successful and properly done on a daily basis

Ø Assess, review and recommend existing IT infrastructure for potential weaknesses and propose and implement solution or mitigation process

Ø Monitor and trend network and system utilization and apply the information towards improving infrastructure availability, resilience and security

Ø Set up VIP's gadgets, internet, troubleshoot issues request in a timely manner and ensure that they can receive their emails on their mobile and other devices

Ø Operate and manage the overall Server, Storage, Applications, Disaster Recovery and Security Infrastructure Operations at customer premises or cloud

Ø Implement plans of IT measures, IT policy, IT Processes and Audit Compliance

Ø Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance on day-to-day basis

Ø Reviews of the existing information and systems landscape across The Group, and proactively implement infrastructure and system improvements to enhance business benefits and reduce business risks

Ø Rack mounting, OS installation and PC cloning

Ø Manage Software Licenses, hardware and software inventories, asset tagging and cable patching and labelling to the network ports (both at the network equipment and EUC device end)

Ø Perform Vendor Management and submit monthly fix asset end-to-end

Ø Submit Status Reports on a weekly basis

Ø Work schedule: Mon-Fri 9AM-6PM

Requirements

Ø Strong technical knowledge in Troubleshooting of PC, Network and Server related problems

Ø Familiar with Windows Servers Active Directory domain services administration, troubleshooting, health-check and fine-tuning

Ø Experience in Implementing and Maintaining Backup Solutions

Ø Resourceful Engineer who knows how to solve problems independently using online and offline resources

Ø Good communication and Interpersonal Skills

Ø Must be on call after office hours including weekend and holidays for urgent issues

Ø Good analytical and problem-solving skills

Ø Well organized, proactive and self-directed, able to perform with minimal supervision and also a team player

Ø HPE ASE Certification is a must

Required Skill Profession

Other General


  • Job Details

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Unlock Your Helpdesk and Potential: Insight & Career Growth Guide


Real-time Helpdesk and Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Helpdesk and in Singapore, Singapore, highlighting market share and opportunities for professionals in Helpdesk and roles.

8348 Jobs in Singapore
8348
7402 Jobs in Singapore
7402
Download Helpdesk And Jobs Trends in Singapore and Singapore

Are You Looking for Helpdesk and Desktop Support Engineer Job?

Great news! is currently hiring and seeking a Helpdesk and Desktop Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at DELTEQ PTE LTD adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Helpdesk and Desktop Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Helpdesk and Desktop Support Engineer?

Key qualifications for Helpdesk and Desktop Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Helpdesk and Desktop Support Engineer Job Success

DELTEQ PTE LTD interview tips for Helpdesk and Desktop Support Engineer

Here are some tips to help you prepare for and ace your Helpdesk and Desktop Support Engineer job interview:

Before the Interview:

Research: Learn about the DELTEQ PTE LTD's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Helpdesk and Desktop Support Engineer interview at DELTEQ PTE LTD, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the DELTEQ PTE LTD's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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