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High End Manager, SG MY ASEAN Job Opening In Singapore, Singapore – Now Hiring Richemont


Job description

The story of Cartier is founded on audacity and passion.

For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices.

Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.


HOW YOU WILL MAKE AN IMPACT
In this role, you will drive the local High-End (HE) strategy, oversee its development, and ensure the achievement of business targets within your market.

You will act as a key representative, participating in HE events, providing market feedback, and developing the next generation of sales force.


Your key responsibilities include:
Strategy and Expertise
Under the guidance of Commercial Director, participate in defining the HE Business Development strategy and objectives aligned with the market.


Assess market opportunities to implement a proactive and effective strategies to target, acquire, cultivate relationships with Ultra High Net Worth (UHNW) clients.


Provide HE business stakeholders with insightful feedback across activities, not limited to retail, marketing, merchandising, training, communication, and events.


Define commercial conditions for local partners alongside commercial leadership and international teams.


Consolidate feedback on competitors, market trends, and client preferences related to our products to inform and refine our strategies and actions.


Sales and Clients
Establish action plans to increase HE client base, focusing on client loyalty and acquisition.


Assess HE potential and propose enhancement opportunities in partnership with boutique management, PR, CRM and all other corporate department.


Work effectively with boutiques to implement sales development plans.


Convey clear action plans towards market ambition and partner with Regional HE teams to ensure attainment of HE operations excellence and ideal assortments.


Take ownership of quality and processing of special orders, ensuring a satisfactory success rate and managing after-sales support in collaboration with relevant departments.


Lead the market activation of strategic client journeys and ensure exceptional and/or bespoke client experiences across touchpoints (i.e., private viewings, personalized presentations, etc.)
Supervise submissions and discounts requests with commercial management & central team.


Qualify submission and discounts requests and coordinate these aspects with HJ Central team and Regional Team.


Staff Development
Equip HE sales teams with the necessary tools and knowledge for success.


Cultivate and expand internal HE communities across boutiques, in the market.


Contribute proactively to the development of sales and educational tools for the network.


Consolidate feedback on competition, market trends and client feedback toward our creations.


Budget Management
Manage annual HE budgets for the market, not limited to forecasting, performance tracking, and investment planning with clear ROI, to support business objectives.


Lead the sales forecasting process and ensure proactive alignment between commercial planning and boutique performance.


KEY COMPETENCIES
Proven track record of 8 years’ experience in the luxury industry, specifically managing High Jewellery, High-End Watches, or Jewellery.


Proven ability to manage stakeholders at all levels within a complex, matrix environment.


Strategic thinker, comfortable dealing with ambiguity in a multinational environment.


Strong analytical skills with a proactive attitude and problem-solving mindset.


Detail-oriented, organized, pragmatic and able to lead cross-markets/cross-functional discussions.


Excellent presentation and interpersonal skills.


Proven negotiation skills with the ability to influence at all levels.


Demonstrate customer-oriented behaviour with high sensitivity to clients’ needs and aspirations
Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in
jewellery, watches and writing instruments.

Cartier joined the Group in 1988.


#J-18808-Ljbffr

Required Skill Profession

Other General


  • Job Details

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Unlock Your High End Potential: Insight & Career Growth Guide


Real-time High End Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for High End in Singapore, Singapore, highlighting market share and opportunities for professionals in High End roles.

784 Jobs in Singapore
784
720 Jobs in Singapore
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Download High End Jobs Trends in Singapore and Singapore

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Richemont adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

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2. Loyalty

3. Impartiapty

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6. Respect for human rights

7. Obeying Singapore laws and regulations

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Interview Tips for High End Manager, SG MY ASEAN Job Success

Richemont interview tips for High End Manager, SG MY ASEAN

Here are some tips to help you prepare for and ace your High End Manager, SG MY ASEAN job interview:

Before the Interview:

Research: Learn about the Richemont's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Dress Professionally: Choose attire appropriate for the company culture.

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Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your High End Manager, SG MY ASEAN interview at Richemont, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Richemont's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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