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Urgent! Home Care Services Manager Job Opening In Central Singapore Community Development Council – Now Hiring ACTIVE GLOBAL SPECIALISED CAREGIVERS PTE. LTD



Job description

Description:

  • Report directly to the Head of Home Care.

  • In charge of the delivery of all home care services.

  • Lead a team of leads plus executives and work together with medical social workers in service delivery of home care services.

  • Train and guide new members onboard to the team.

· Ensure client inquiries are promptly responded to on services provided by the organization, providing accurate information to clients on policies, procedures, services, pricing.

· Ensure prompt follow-up and communicating to all parties the statuses of work-in-progress in a timely and accurate manner.

· Checking and ensuring accuracy in scheduling staff and clients for the respective services.

· Responsible for making sure prompt and accurate documentation required for all services including filing.

· Responsible for oversight on case resolution to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.

· Ensure prompt issuing of invoices and accuracy in collection of payables.

· Ensure all organization requirements and SOPs are adhered to.

· Participate and represent on behalf of the company's services with confidence.

· Communicate clearly and appropriately with clients, business partners, always speaking with the understanding of tone and choice of words.

· Work closely with other departments to ensure appropriate sited care and efficient service delivery.

· Any other duties assigned.

Requirements:

· years of experience in an operational capacity in a leadership role preferable.

· Diploma or Degree in any field.

· Takes initiative and able to be flexible while adhering to SOPs at the same time.

· Proficiency in Microsoft Office Suite applications.

· Good command of English (Written & Verbal).

· Experience in healthcare would be advantageous.

· days work week including rotational Saturdays.

· Must be ready to answer urgent client queries at any time.

Benefits:

  • Attractive base salary and excellent sales commission.

  • Great opportunity for career development in a growing market and company.

  • Industry-specific training and coaching by a highly experienced team.

  • 15 days annual leave.


Required Skill Profession

Other General



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    Unlock Your Home Care Potential: Insight & Career Growth Guide


  • Real-time Home Care Jobs Trends in Central Singapore Community Development Council, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Home Care in Central Singapore Community Development Council, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 2439 jobs in Singapore and 2217 jobs in Central Singapore Community Development Council. This comprehensive analysis highlights market share and opportunities for professionals in Home Care roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

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    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ACTIVE GLOBAL SPECIALISED CAREGIVERS PTE. LTD adheres to the cultural norms as outlined by Expertini.

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