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Hostel/Facilities Coordinator Job Opening In Singapore, Singapore – Now Hiring Singapore University of Technology and Design


Job description

Job Req ID: 2202

Employee Category: Admin

Department: Office of Student Experience and Transformation

This role supports the Office of Housing in day-to-day operations and cross-functional initiatives that keep SUTD's hostels safe, efficient, and student-ready.

The responsibilities include operations, facilities coordination, events/space bookings, and administrative support for major procurements.

The peak activity occurs around hostel mass check-in/out with a cycle of four times a year.

Key Responsibilities:

A.

Hostel Mass Check-In/Out (4× annually)

  • Assist in planning and executing end-of-term mass check-out and new-term check-in operations across hostels.

  • Coordinate workplans, rosters, and vendor readiness (cleaning, M&E, security, waste/recycling).

  • Set up and run on-site ops rooms; track issues, escalate, and close the loop.

  • Manage communications and FAQs to students/faculty; handle exception cases.

  • Monitor turnaround KPIs (room readiness, defect rectification, lost/found, deposit matters).

B.

Facilities & Events Bookings (Academic Stakeholders)

  • Oversee booking requests from academic schools/units for hostel facilities and event spaces.

  • Maintain the master bookings calendar; enforce usage policies and SLAs.
  • Coordinate setup (furniture/AV), access control, permits, safety/RAMS, and post-event reinstatement.

  • Track utilization data; recommend policy or process improvements.

C.

Facilities Upkeep & Admin/Procurement Support

  • Support the Facilities team with inspections, work orders, preventative maintenance schedules, and contractor supervision.

  • Raise and track defects; verify completion and quality before closure.

  • Assist the Admin team in tender preparation for major services (e.g., cleaning, security, laundry, waste, term contracts):

  • Collate requirements & specifications, historical consumption, and service levels.

  • Prepare procurement documents (specs, evaluation matrices, acceptance criteria).

  • Schedule site show-rounds and tender clarifications; support evaluation documentation.

  • Maintain accurate records, dashboards, and audit trails.

D.

Cross-Functional & Compliance

  • Liaise with Housing Operations, Student Life, Campus Security, Estates/Facilities, Finance/Procurement, and academic units.

  • Handle data in line with PDPA and university governance.

  • Contribute to continuous improvement (SOPs, checklists, playbooks, dashboards).

Qualifications & Experience:

  • At least Diploma in Facilities/Building Services, Hospitality, Operations, Business or related fields.

  • Have 1–4 years' experience in operations, facilities/events coordination, or campus housing.

  • Exposure to Facilities Management contracts, public-sector procurement, or campus operations will have added advantage.

Skills & Competencies:

  • Strong coordination and stakeholder management; clear written and verbal communication.

  • Practical knowledge of facilities operations and vendor supervision.

  • Comfortable with SOPs, checklists, and live issue tracking during peak events.

  • Data-savvy: proficiency in spreadsheets, dashboards, and basic reporting.

  • Familiarity with booking systems, CMMS/CAFM, IBMS/HMS, and access control.

  • Detail-oriented, calm under pressure, able to multitask and solve problems in real time.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Hostel Facilities Potential: Insight & Career Growth Guide


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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Singapore University of Technology and Design adheres to the cultural norms as outlined by Expertini.

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2. Loyalty

3. Impartiapty

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5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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Singapore University of Technology and Design interview tips for Hostel/Facilities Coordinator

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