Job Description: Hostess/Captain/Waiter/Waitress
• Provide friendly, excellent service to all Guests by escorting them to their respective seats.
• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.
• Assume at all times a pleasing and helpful attitude towards each Guest.
• Handle politely and channel all telephone messages received and handle reservations.
• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.
• Handle and solve any concerns and questions from customers.
• Supervise servers to ensure excellent customer service is provided every time.
• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.
Job Description: Cook:
• Monitor the production of food items to ensure they are in compliance with the prescribed recipes and
specifications.
Adhere to all the standards of food presentation, production, and portioning controls.
• Ensure quality of food items according to the standards in place.
It includes ensuring all food items are in
perfect sanitary condition, applying First in First out kitchen best practice.
• Ensure all food products are stored properly in their appropriate fridges and storage containers throughout
shift.
• Maintain a high standard of cleanliness and sanitation in and around all culinary work areas and ensure that
all colleagues clean their stations after every service.
• Ensure safe and proper use of equipment at all times and to instruct this to all culinary colleagues
Requirements: