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HR Business Process Management Support Job Opening In Singapore, Singapore – Now Hiring ELLIOTT MOSS CONSULTING PTE. LTD.


Job description

Job Summary

The HR Business Process Management Support (Payroll) role is responsible for overseeing the end-to-end management and continuous improvement of HR systems and payroll-related business processes.

The position involves coordinating with multiple stakeholders to ensure smooth system change requests (CRs), managing payroll operations, ensuring compliance with HR policies, and providing analytical support for HR data and system integrity.

Main Scope of Work

Business Process and System Change Management

  • Monitor the status of Change Requests (CRs) from initiation to implementation.

  • Coordinate with various parties to address issues impeding CR progress.

  • Oversee and provide inputs for requirement gathering, including managing.

  • Authorization, workflow, interface, and enterprise architecture.

  • User experience requirements in accordance with governance policies.

  • Review CR requirements and impacted objects, and assess proposed solutions to ensure they are optimal, scalable, and compliant with standards.

  • Propose and facilitate test cases for CR testing, ensuring comprehensive coverage across:
  • User Acceptance Testing (UAT)
  • Integration Testing (interfaces and web services)
  • Regression Testing
  • Common Operating Environment (COE) Testing
  • Facilitate and conduct HR systems training for end users.

Change Request (CR) Approval and Governance

  • Support the CR approval process, including:
  • Coordinating endorsements and responses to approving parties.

  • Preparing Approval of Expenditure (AOE) documents where required.

  • Manage any new requirements or changes that arise during CR implementation.

System Operations and Vendor Management

  • Monitor and track progress of outstanding tasks (Service Requests, System Incident Reports) handled by the e-HR Maintenance Vendor.

  • Ensure timely and complete resolution of all system issues and deliverables according to program standards.

  • Identify and manage risks, mitigation strategies, change control, and escalate issues to the Project Manager (PM) or Ops Manager as necessary.

  • Collaborate with HR systems maintenance teams and cross-functional partners (e.g., OSIT/WOG teams).

  • Support data verification, rectification, and other technical tasks during system fixes when required.

Analytical and Operational Support

  • Provide analysis and consultation to resolve operational, data, and audit-related issues.

  • Support users and auditors in generating report variants, preparing briefing materials, and handling data profiling and extraction requests.

  • Assist in system migration activities and address data-related challenges.

  • Payroll and Allowances Management
  • Manage end-to-end payroll and allowances processes for all eligible personnel, including payroll interface processing.

  • Oversee service scheme policies and related payments such as contract gratuity, Inspire funds, and pensions.

  • Administer retention bonus policies, including milestone and exit payments, and manage any adjustments as required.

Qualifications

Education:

  • At least a Diploma or Degree in Computer Science, Information Systems, Science, Engineering, or equivalent discipline.

Required Competencies

  • Strong knowledge of information technology, particularly SAP HCM ERP.

  • Excellent planning, coordination, and project management skills.

  • Strong written, verbal communication, and presentation abilities.

  • A responsible, proactive, and collaborative team player.

  • Proficient in Microsoft Office Suite and Microsoft Project.

  • Experience with Business Process Model and Notation (BPMN) tools is advantageous.

  • Good understanding of data design in SAP HCM or HCM SaaS preferred.

  • Analytical mindset with a keen interest in identifying and resolving root causes of issues.

  • Strong understanding of business process management is advantageous.

Required Working Experience

  • Minimum 3 years of working experience in Information Technology.

  • At least 1 year of hands-on experience in SAP ERP or HCM SaaS systems.

  • Prior experience with SAP HCM ERP is highly preferred.

Required Skill Profession

Other General


  • Job Details

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Are You Looking for HR Business Process Management Support Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ELLIOTT MOSS CONSULTING PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for HR Business Process Management Support Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for HR Business Process Management Support?

Key qualifications for HR Business Process Management Support typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for HR Business Process Management Support?

To improve your chances of getting hired for HR Business Process Management Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for HR Business Process Management Support Job Success

ELLIOTT MOSS CONSULTING PTE. LTD. interview tips for HR Business Process Management Support

Here are some tips to help you prepare for and ace your HR Business Process Management Support job interview:

Before the Interview:

Research: Learn about the ELLIOTT MOSS CONSULTING PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your HR Business Process Management Support interview at ELLIOTT MOSS CONSULTING PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ELLIOTT MOSS CONSULTING PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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