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HR & Operations Manager Job Opening In North East Community Development Council – Now Hiring EXPRESSIONS PTE. LTD.


Job description

About Expressions

Expressions is a leading provider of beauty and wellness services in Singapore, offering slimming, hair removal, and facial treatments.

We are committed to delivering real results and excellent customer service in a supportive, dynamic workplace.

Job Purpose

The HR & Operations Manager is responsible for leading all human resource functions and overseeing daily operational activities.

This role is critical to ensure staff are engaged and performing, all HR processes are effective, payroll and commissions are managed accurately, and business operations support company growth.

We are also looking for someone who is flexible and open to taking on other tasks as needed to support the business.

Who We're Looking For

We are looking for an HR & Operations Manager who is:

  • Honest and trustworthy, always acting with integrity and transparency.

  • A strong problem-solver who approaches challenges with a solutions-oriented mindset.

  • Responsible and accountable, taking full ownership of their duties and delivering results reliably.

  • Flexible and adaptable, willing to take on new or additional tasks when required.

  • Committed to building a positive culture and supporting staff and business growth.

If you take pride in your work, are hands-on in addressing issues, and set high standards for yourself and others, we want to meet you.

Key Roles & Responsibilities

1.

HR Management

  • Oversee end-to-end recruitment, hiring, onboarding, and offboarding.

  • Develop and implement HR policies, procedures, and employee handbooks.

  • Address staff issues, grievances, conflict resolution, and disciplinary actions fairly and consistently.

  • Ensure compliance with all relevant labour laws and regulations.

  • Manage employee records, leave, attendance, and documentation.

  • Enforce staff policies consistently across the organisation.

  • Oversee work permit applications, maternity leave, and childcare leave for office and retail staff.

2.

Payroll, Commissions & Benefits

  • Administer monthly payroll, commissions, and incentive schemes accurately and on time.

  • Handle CPF contributions and statutory submissions.

  • Review, recommend, and implement competitive salary, commission, and benefits packages.

  • Address payroll queries and resolve discrepancies efficiently.

3.

Staff Development & Performance

  • Work with team leaders to identify training needs and coordinate training sessions.

  • Monitor staff performance and take action on underperformance when necessary.

  • Motivate and retain key staff through engagement and recognition programs.

4.

Operational Excellence

  • Support daily operations to ensure smooth service delivery.

  • Coordinate both retail and outlet staff schedules and resources to ensure smooth, efficient day-to-day operations.

  • Coordinate with other departments to solve operational issues quickly.

  • Conduct retail outlet audit checks, including customer cards.

  • Manage staff outlet issues and handover processes.

5.

Leadership & Culture

  • Foster a positive, accountable, and high-performance work culture.

  • Lead by example demonstrate professionalism, fairness, and integrity.

  • Champion company values and encourage staff to uphold service standards.

  • Act as the main point of contact for all HR and operational matters.

  • Willing to take on other tasks and responsibilities as assigned to support business and operational needs.

Requirements

  • Degree in HR Management, Business Administration, or related field.

  • Minimum 5 years of relevant working experience, with at least 2 years in a managerial or leadership role (HR, operations, or related functions).

  • Strong knowledge of payroll, commission calculations, and local employment regulations.

  • Experience with HR software/systems is an advantage.

  • Excellent communication, problem-solving, and interpersonal skills.

  • Able to work independently and manage multiple priorities.

  • High level of integrity, confidentiality, and accountability.

  • Willing to commit to full-time on-site work at our office and/or retail outlets, with the ability to handle staff and operational matters, including weekends and public holidays when required.

Key Competencies

  • Leadership & People Management
  • Problem Solving & Decision Making
  • Attention to Detail (especially for payroll/commission)
  • Communication & Negotiation
  • Change Management & Process Improvement
  • Discipline
  • Flexibility and willingness to handle additional tasks as required

We welcome applications from all qualified candidates.

Shortlisted candidates will be contacted for further discussions.

Required Skill Profession

Other General


  • Job Details

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Unlock Your HR Operations Potential: Insight & Career Growth Guide


Real-time HR Operations Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for HR Operations in North East Community Development Council, Singapore, highlighting market share and opportunities for professionals in HR Operations roles.

11991 Jobs in Singapore
11991
1592 Jobs in North East Community Development Council
1592
Download Hr Operations Jobs Trends in North East Community Development Council and Singapore

Are You Looking for HR & Operations Manager Job?

Great news! is currently hiring and seeking a HR & Operations Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at EXPRESSIONS PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for HR & Operations Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in North East Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for HR & Operations Manager?

Key qualifications for HR & Operations Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for HR & Operations Manager?

To improve your chances of getting hired for HR & Operations Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for HR & Operations Manager Job Success

EXPRESSIONS PTE. LTD. interview tips for HR & Operations Manager

Here are some tips to help you prepare for and ace your HR & Operations Manager job interview:

Before the Interview:

Research: Learn about the EXPRESSIONS PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your HR & Operations Manager interview at EXPRESSIONS PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the EXPRESSIONS PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for HR & Operations Manager Positions

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