I-Security Engineer

RESPONSIBLITIES

• Be responsible for Post-sales activities of Cybersecurity or Network Performance Monitoring products.
  
  
• Involve in Large-scale (Local & Regional) Project Implementation.
  
  
• Provide on-site implementation services including testing, deployment & documentation.
  
  
• Provide technical support in ensuring customer satisfaction.
  
  
• Analyse and clarify customer queries though troubleshooting and researching existing knowledgebase articles/known issues.
  
  
• Be on routine standby to support 24×7 maintenance support calls.
  
  
• Requires the ability to communicate issues clearly and concisely.
  
  
• Excellent written and verbal communication skills are a necessary part of the job.
  
  

REQUIREMENTS

• Singaporean only
• Bachelor's degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field.
  
  
• At least 1-2 years relevant experience in IT industry providing network support and administration.
  
  
• Equip with knowledge & experience in networking such as routing and switching technology.
  
  
• Possess CCNA or CCSA certification.
  
  
• Able to work independently as well as in a team environment.
  
  
• Willing to work hard and eager to learn about new technologies.
  
  
• Polite and able to communicate well to the clients.
  
  
• Analytical and possess good troubleshooting skills.
  
  
• Willing to work extended hours and on standby duty.
  
  
• Excellent interpersonal and communication skills.
  
  
• Independent and motivated.