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Urgent! Identity & Access Single Sign-On Provisioning Services - Functional Specialist Job Opening In Singapore, Singapore – Now Hiring Citi

Identity & Access Single Sign On Provisioning Services Functional Specialist



Job description

Discover your future at Citi


Working at Citi is far more than just a job.

A career with us means joining a team of more than 230,000 dedicated people from around the globe.

At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview


Job Summary


Citi Singapore is seeking a highly motivated and experienced Functional Specialist to join our Identity & Access Management (IAM) Single Sign-On (SSO) Provisioning services team.

The successful candidate will be a key contributor to the team, responsible for ensuring the robust and efficient delivery of IAM SSO provisioning services.

This role demands a strong understanding of functional requirements, meticulous testing, and effective deployment practices, operating within a global team environment.

Roles & Responsibilities


Functional Requirements Management:

  • Proactively engage with stakeholders to gather, analyze, and document functional requirements for services under the team's responsibility.

  • Translate business needs into clear, concise, and comprehensive Business Requirements Documents (BRDs).

Quality Assurance & Testing:

  • Develop detailed test plans and test cases to ensure comprehensive coverage of functional requirements.

  • Execute functional testing, analyze results, and report defects in a timely manner.

  • Collaborate with development teams to ensure issues are resolved effectively.

Application Deployment & Support:

  • Coordinate and perform application deployments for IAM SSO provisioning services.

  • Conduct thorough post-deployment checkouts to verify successful implementation and service stability.

Operational Support:

  • Provide ad-hoc support during out-of-office hours and weekends as required, given that most production changes occur outside standard business hours.

  • Participate in a rotational schedule for weekend service health checks, typically once or twice a month.

Collaboration & Communication:

  • Work closely with global team members, fostering strong collaborative relationships across different time zones.

  • Communicate effectively with technical and non-technical stakeholders regarding requirements, progress, and issues.

Job Requirements


Experience:

  • 8-10 years of overall Information Technology (IT) experience.

  • Minimum of 3 years of dedicated experience in the Identity & Access Management (IAM) domain.

Technical Skills:

  • Basic proficiency with UNIX/Linux terminal commands, including performing system diagnostics and restarting services.

  • Understanding of middleware technologies such as IHS (IBM HTTP Server) and WASND (WebSphere Application Server Network Deployment).

  • Familiarity with project and task management tools such as JIRA.

  • Experience with Change Management processes using Service Now.

  • Proficiency in documentation and collaboration platforms like Confluence.

  • Experience with monitoring tools such as Splunk and AppDynamics is a significant advantage.

Soft Skills:

  • Excellent written and verbal communication skills, essential for working with global teams and diverse stakeholders.

  • Strong analytical and problem-solving abilities.

  • Ability to work independently and as part of a distributed team.

  • Adaptability and willingness to provide support during non-standard working hours when necessary.

Education:

  • Bachelor's degree in computer science, Information Technology, Engineering, or a related field.

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Job Family Group:

Technology

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Job Family:

Information Security

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi's EEO Policy Statement and the Know Your Rights poster.


Required Skill Profession

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