· Be the first point of contact for IT support across hardware, software, and network issues.
· Manage and maintain our IT systems, servers, and security setup.
· Test and troubleshoot our fintech systems to ensure smooth operations.
· Handle user access, onboarding/offboarding, and permissions.
· Keep data and systems secure, compliant, and always available.
· Work with vendors, track IT assets/licenses, and suggest smarter tools.
· Jump in on IT projects like upgrades, integrations, and process automation.