Job Overview:
NEWLIFE INTERNATIONAL (S) PTE LTD is a dynamic and fast-growing company dedicated to supporting Independent Business Owners (IBOs) in achieving business growth and success.
We are seeking a motivated and service-oriented individual to join our team as an IBO Support Assistant.
This role involves handling enquiries, coordinating operations and delivering excellent support to both customers and business partners.
Key Responsibilities:
- Handle daily customer enquiries and order processing
- Deliver pre-sales and post-sales customer service
- Coordinate with internal departments to resolve and/or follow up on operational issues
- Perform general administrative and ad-hoc duties as assigned by the Management
Qualifications:
- GCE 'O' Level or equivalent qualifications
- At least 2 years of recent experience in customer service
- Strong communication and interpersonal skills
- Proficiency in English
- Competent in Microsoft Office applications
- Friendly and confident personality with a customer-focused approach
Other Requirements:
- Singaporean or Permanent Resident only
- Able to work rotational shifts as part of a 5-day work week
- Willingness to learn and adapt in a fast-paced environment
Working Hours:
- Monday to Friday: 10:00 AM – 7:00 PM
- Saturday: 10:00 AM – 6:00 PM
- Rotational Off Day: Either Tuesday or Saturday
Employee Benefits:
- 5-day work week
- Staff discounts on products
- Dynamic and supportive team environment
- Opportunities for growth and skill development
- Other perks