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Information Technology - Lead Systems Engineer End User Computing (EUC) Job Opening In Singapore, Singapore – Now Hiring Singapore Airlines

Information Technology Lead Systems Engineer End User Computing (EUC)

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Job description

Information Technology - Lead Systems Engineer End User Computing (EUC)
Join to apply for the
Information Technology - Lead Systems Engineer End User Computing (EUC)
role at
Singapore Airlines
Information Technology - Lead Systems Engineer End User Computing (EUC)
Join to apply for the
Information Technology - Lead Systems Engineer End User Computing (EUC)
role at
Singapore Airlines
Job Description
Job Description
The End User Computing (EUC) team provides IT services and support for all SIA Group employees in Singapore and globally.

We are seeking an experienced and driven professional to join our EUC team as a Lead Systems Engineer, playing a key role in modernizing and sustaining our enterprise identity, maintaining the collaboration and productivity platforms along with the email gateway infrastructure.


Key Responsibilities
Enterprise Identity & Authentication Management
Design, implement, and maintain a robust enterprise authentication system with a focus on Microsoft Entra ID-based Multi-Factor Authentication (MFA) and Single Sign-On (SSO).


Drive the migration of legacy SSO setup to Microsoft Entra ID, ensuring smooth transition and minimal disruption, providing the technical leadership and integration guidance to the application teams for SSO/MFA enablement.


Manage and maintain a hybrid identity infrastructure comprising on premises Active Directory and Microsoft Entra ID with Azure AD Connect handling directory synchronization.


Evaluate and assess various solutions available in the market and conduct Proof of Concepts (PoC) to determine the best fit for the organization.


Stay abreast of industry best practices and emerging technologies to continuously enhance and improve authentication mechanisms.


Collaborate with cross-functional teams to ensure alignment with overall security strategy.


Collaboration, Productivity Platform Management and Email Gateway Communication Infrastructure
Oversee Microsoft 365 tools including Exchange Online, Outlook, Teams, One Drive, SharePoint Online, Microsoft Viva Engage etc.


Implement and manage Azure Information Protection (AIP) and Data Loss Prevention (DLP) to enforce data protection policies.


Manage the SaaS email Gateway and support and maintain the on-prem O365 email gateway communication.


Operational Excellence & Vendor Management
Work closely with service vendors to ensure performance, SLA adherence and service continuity.


Own vendor relationship management and escalation for service delivery
Act as a subject matter expert and provide guidance to internal stakeholders.


Requirements
Proven experience managing hybrid Active Directory environments synchronized with Microsoft Entra ID using Azure AD connect.


Strong understanding of Single Sign-On (SSO) and experience with SSO solution implementation.


Expertise in enterprise authentication protocols and technologies: Active Directory, MFA, SSO, encryption, LDAP/LDAPS, RADIUS protocol, SAML 2.0, Open ID Connect, and OAuth 2.0. Proficiency in M365 tools, AIP, DLP, and enterprise collaboration tools.


Excellent communication and interpersonal skills to collaborate effectively with teams.


Ability to manage platform uptime, troubleshoot complex issues, and support large-scale rollouts.


Experience managing vendors and aligning solutions with enterprise architecture and security standard
We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.


Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Information Technology
Industries Airlines and Aviation
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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Singapore Airlines adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Information Technology Lead Systems Engineer End User Computing (EUC) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Singapore Airlines interview tips for Information Technology   Lead Systems Engineer End User Computing (EUC)

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Other Openings

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Final Thought:

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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