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Information Technology Service Delivery Manager Job Opening In Singapore, Singapore – Now Hiring Newtone consulting


Job description

Information Technology Service Delivery Manager

We’re looking for a Service Delivery Manager with experience in ICT service delivery, cloud solutions, and public sector projects.

The SDM will lead the seamless delivery of critical services, acting as the primary point of contact for stakeholders and ensuring high-quality implementation, support, and management of ICT systems.

Responsibilities

  • Act as the single point of contact (SPOC) for all service delivery matters, including meetings, timelines, and service performance.

  • Manage end-to-end service delivery by coordinating with cross-functional teams (Infrastructure, Security, and others) to ensure timely and efficient implementation.

  • Oversee critical tasks, including system designs, change requests, equipment procurement, and documentation updates.

  • Ensure compliance with government cybersecurity standards and manage risks by identifying issues and proposing mitigation measures.

  • Lead monthly service reviews, progress updates, and ensure proper inventory and documentation of all hardware/software.

  • Collaborate with vendors, internal teams, and public agencies to troubleshoot and resolve issues efficiently.

Candidate Requirements

  • 5-10 years of experience in ICT service delivery, preferably in government or public sector environments.

  • Experience with cloud solutions (e.g., AWS, Azure, GCP) and network infrastructure.

  • Proven ability to manage large-scale ICT services and multi-stakeholder environments.

  • Strong leadership, communication, and stakeholder management skills.

  • Familiarity with service management processes and tools (e.g., JIRA, ITSM platforms).

Details

  • Employment type : Full-time
  • Job function : Information Technology
  • Industries : IT Services and IT Consulting

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Required Skill Profession

It Management & It Project Management


  • Job Details

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Unlock Your Information Technology Potential: Insight & Career Growth Guide


Real-time Information Technology Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Information Technology in Singapore, Singapore, highlighting market share and opportunities for professionals in Information Technology roles.

2395 Jobs in Singapore
2395
2235 Jobs in Singapore
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Are You Looking for Information Technology Service Delivery Manager Job?

Great news! is currently hiring and seeking a Information Technology Service Delivery Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Newtone consulting adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Information Technology Service Delivery Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Information Technology Service Delivery Manager?

Key qualifications for Information Technology Service Delivery Manager typically include It Management & It Project Management and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for Information Technology Service Delivery Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Information Technology Service Delivery Manager Job Success

Newtone consulting interview tips for Information Technology Service Delivery Manager

Here are some tips to help you prepare for and ace your Information Technology Service Delivery Manager job interview:

Before the Interview:

Research: Learn about the Newtone consulting's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Information Technology Service Delivery Manager interview at Newtone consulting, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Newtone consulting's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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