Job description
Responsibilities
Project & Service Management
• Lead, deliver and maintain projects within time, scope and cost
• Ensure project delivery quality
• Plan & establish project schedules, quality plans, budgets, and communication and risk management plans
• Manage issues arising out of scope definition and disputes that impacted scope, schedule and cost
• Manage issues arising from integration of various components of the project, e.g. hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc
• Manage project financials, ensuring project cost/ revenue forecast is done accurately
• Oversee the implementation of the project with regard to schedules, budget, manpower and quality
• Resolve project overrun issues
• Track project progress and report to Senior Management and Customer
• Manage resources in terms of mobilising resources during different periods of time from team to team to maximise productivity or minimise wastage
• Lead the project and service team on smooth project transition to operation in accordance to customer requirement and processes.
• Manage project operation and ensure service level is maintained without financial penalty and security incident due to negligent or lack of awareness
Customer/Vendor/ Stakeholder Management
• Manage contracts and subcontractors
• Effectively engaged stakeholders in project decisions and execution
• Build long-term customer relationships by anticipating and exceeding customer's expectation
Team Management
• Work cohesively, lead, guide, manage and motivate the projects' team members in delivering quality project works, eliminating project exceptions and delighting the customers
Requirements
• Degree in Computer Engineering or related discipline
• PMP/CITPM with at least 5-7 years of Project Management working experiences
• Key Competencies required for the role:
Technical Competency – WAN Migration Experience
• Demonstrated experience in managing WAN migration activities.
Experience in Tech Refresh Environment
• Experience in planning and executing migration from legacy to new systems.
• Ability to integrate new systems into existing infrastructures (e.g. GovTech DC/GCC/GDC) seamlessly.
Domain Knowledge and Process Awareness
• While in-depth knowledge of GovTech practices is not mandatory, familiarity with relevant processes is advantageous.
Data Analysis & Visualization Competency
• Proficient in Microsoft Excel (advanced functions, pivot tables, charts) for data manipulation and reporting.
• Skilled in Microsoft Power BI for building dashboards, visualizing trends, and generating actionable insights.
Licence no: 12C6060
Required Skill Profession
Other General
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