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Infrastructure Support Engineer Job Opening In Singapore, Singapore – Now Hiring NTC INTEGRATION (PTE) LTD


Job description

JOB SUMMARY:

The Infrastructure Support Engineer performs routine infrastructure operations and maintenance activities.

To assist with monitoring infrastructure performance.

To check for problems in existing systems and modify work processes by following defined procedures, processes, and quality standards.

The candidate is required to be on standby with on-call availability with varied shifts including nights, weekends and holidays.

The candidate works in a team setting and is proficient in infrastructure systems and network-related tools and techniques required by the organisation.

The candidate is also familiar with the relevant software platforms on which the database is deployed.

The Infrastructure Support Engineer can solve issues quickly and effectively as they arise.

The candidate can methodically identify the cause of the issue, evaluate it and develop a solution in collaboration with the team.

The candidate can communicate effectively and displays high service level standards.

RESPONSIBILITIES:

Oversee infrastructure operations

  • Perform routine checks on infrastructure operations activities in accordance with the IT Operations standards and procedures
  • Assist with monitoring daily infrastructure traffic and performance
  • Configure infrastructure and related computing environments such as computer hardware, systems software, applications software
  • Maintain documentation of maintenance and optimisation procedures and tests
  • Perform minor infrastructure repairs in accordance with design or installation specifications

Maintain infrastructure performance

  • Assist with infrastructure testing, ongoing optimisation or changes, and scheduled upgrades and updates
  • Coordinate the deployment of new and/or upgraded infrastructure

Resolve infrastructure-related problems and issues

  • Act as the first point of contact for infrastructure-related incidents
  • Assist with problem identification and resolution
  • Escalate unresolved infrastructure-related incidents for resolution
  • Documents incidents and track resolution in management systems
  • Document solutions to common infrastructure-related incidents

Oversee service level agreements and service improvements

  • Assist in developing service-level objectives and targets
  • Maintain logs of service level performance metrics
  • Suggest improvements for procedures and controls to enhance performance and client satisfaction
  • Identify recurring incidents and potential issues for senior management

QUALIFICATION & EXPERIENCE:

  • Diploma/Degree in Computer Science or IT, or with at least 2-3 years of experience in deploying and maintaining Server, Storage and Backup solution in Windows & Linux environment.

  • Experience in administration of Microsoft Server, SQL Server, Reporting Server.

  • Experience in administration of Virtualization environment (VMware and Microsoft Hyper-V).

  • Experience in administration of AD, RDS and System Troubleshooting.

  • Experience in administration of Email System (Microsoft 365) and Troubleshooting.

  • Experience in administration of End User Computing (EUC) and Troubleshooting.

  • Experience in administration of networking / perimeter network security / WAN connectivity.

  • Experience in Cyber Security such as discovering vulnerabilities and risk in the environment, monitoring network performance and ensuring hardware and software applications are updated.

SKILLS AND ATTRIBUTES:

  • Good interpersonal and communication skills, high adaptability and positive attitude are expected.

  • A team player with determination to drive to excel.

  • Excellent customer service skills.

  • Self-motivated with a strong drive to succeed.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Infrastructure Support Potential: Insight & Career Growth Guide


Real-time Infrastructure Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Infrastructure Support in Singapore, Singapore, highlighting market share and opportunities for professionals in Infrastructure Support roles.

6587 Jobs in Singapore
6587
5695 Jobs in Singapore
5695
Download Infrastructure Support Jobs Trends in Singapore and Singapore

Are You Looking for Infrastructure Support Engineer Job?

Great news! is currently hiring and seeking a Infrastructure Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NTC INTEGRATION (PTE) LTD adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Infrastructure Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Infrastructure Support Engineer?

Key qualifications for Infrastructure Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Infrastructure Support Engineer?

To improve your chances of getting hired for Infrastructure Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Infrastructure Support Engineer Job Success

NTC INTEGRATION (PTE) LTD interview tips for Infrastructure Support Engineer

Here are some tips to help you prepare for and ace your Infrastructure Support Engineer job interview:

Before the Interview:

Research: Learn about the NTC INTEGRATION (PTE) LTD's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Infrastructure Support Engineer interview at NTC INTEGRATION (PTE) LTD, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NTC INTEGRATION (PTE) LTD's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Infrastructure Support Engineer Positions

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