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Urgent! Infrastructure & Systems Engineer Job Opening In North East Community Development Council – Now Hiring Maestro Human Resource Pte Ltd

Infrastructure & Systems Engineer



Job description

We are seeking a skilled and proactive Infrastructure & Systems Engineer to manage, support, and maintain a broad range of IT systems and infrastructure.

The ideal candidate will have strong hands-on technical expertise, excellent troubleshooting skills, and the ability to operate in mission-critical 24/7 environments with security and compliance requirements.



Key Responsibilities

1.

Systems & Infrastructure Management

  • Manage, monitor, and maintain servers, virtualization platforms, storage devices, firewalls, and related infrastructure.

  • Install, configure, test, and maintain operating systems (Windows Server, RHEL), middleware, application software, and system management tools.

  • Perform system upgrades, patch management, capacity planning, and performance tuning.

2.

Day 2 Operations & Support

  • Provide enterprise-wide operational support for Microsoft Windows, Linux, VMware, and middleware platforms.

  • Respond to and resolve infrastructure and system incidents, escalating where necessary.

  • Participate in 24/7 on-call support rotations and provide timely incident response.

  • Conduct daily health checks, log reviews, and preventive maintenance activities.

3.

Security & Compliance

  • Perform security hardening and testing based on CIS benchmarks and Singapore Government security standards.

  • Manage user accounts, access controls, password resets, and system roles securely.

  • Ensure compliance with IT governance, audit, and regulatory requirements.

  • Support disaster recovery planning, testing, and execution.

4.

Collaboration & Projects

  • Participate in the design and implementation of new infrastructure solutions and enhancements.

  • Liaise with vendors, service providers, and internal IT teams to resolve issues and deliver solutions.

  • Support IT audits, capacity planning, and documentation of infrastructure standards and procedures.

5.

Patch Management & Upgrades

  • Test, stage, and deploy OS patches, firmware updates, and COTS/middleware upgrades.

  • Apply change management best practices for controlled deployment of fixes and enhancements.

6.

Hardware & Platform Support

  • Support and maintain enterprise-grade hardware: Dell servers, Cisco switches, FortiGate firewalls, UPS, storage (Dell EMC), and power management.

  • Manage and troubleshoot enterprise platforms such as:

  • Middleware & Integration: IBM MQ, IBM ACE, Kafka, WebSphere

  • Databases & Data Services: MS SQL, MongoDB
  • GIS & Applications: ArcGIS, Elastic Stack, Rocket.Chat
  • Security Tools: Symantec, Carbon Black EDR, CipherTrust, Keycloak, Fortify WebInspect
  • DevOps & Monitoring: Grafana, Prometheus, GitLab Enterprise, Ansible, OpenShift, Red Hat Satellite

7.

Documentation & Continuous Improvement

  • Maintain SOPs, system diagrams, maintenance logs, and incident reports.

  • Generate reports on incidents, performance, and preventive actions.

  • Propose automation and reliability improvements to strengthen system resilience.



Requirements

Eligibility

  • Must be a Singapore Citizen.

Education & Certification

  • Diploma / Bachelor's Degree in Computer Science, Information Technology, or equivalent.

  • Relevant certifications (preferred but not mandatory):

  • MCSE / Microsoft Certified Solutions Expert

  • RHCSA / RHCE (Red Hat)
  • VMware VCP
  • ITIL Foundation

Experience & Skills

  • At least 3–5 years of combined experience in system administration and infrastructure support.

  • Strong knowledge of Windows Server, RHEL, VMware, and enterprise hardware (servers, storage, networking).

  • Hands-on experience with backup and recovery solutions, firewalls, and middleware platforms.

  • Familiarity with container platforms (OpenShift/Kubernetes), DevOps tools (Ansible, GitLab), and IT monitoring stacks (Grafana, Prometheus).

  • Working knowledge of ITIL processes (incident, change, and problem management).

  • Willingness to work on-call, perform shift duties, and respond promptly in critical situations.

  • 5 dayweek @ AMK area

Maestro HR

damien lee tian hong

R

16C8462


Required Skill Profession

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