Inpatient Ops, Senior Exec/ Asst Manager

Job Responsibilities

• Organize and support both internal and external meetings for the department.
  
  
• Collaborate with various stakeholders across departments to ensure smooth planning and execution of infrastructure or improvement projects, including:
  Proper scheduling of project phases to minimize operational disruptions.
  Accurate capture of user requirements in project specifications.
  Compliance with organizational standards and timely, budget-conscious project completion.
  
  
• Assist in planning and mapping out short- and long-term departmental objectives.
  Prepare project specifications and documentation to support tender publication, evaluation, and approval processes.
  Draft proposals and approval papers as required.
  Consolidate, update, and review the department's overall project and cash flow status.
  
  
• Work closely with operations teams to ensure daily processes run smoothly and efficiently.
  
  
• Review key workflows to enhance customer experience, improve operational efficiency, and optimize resource utilization.
  
  
• Participate in cross-departmental workgroups, committees, and special projects to resolve operational challenges and ensure successful implementation of initiatives.
  
  
• Manage customer feedback and complaints, ensuring prompt follow-up and effective service recovery.
  
  
• Review and update departmental policies, procedures, and workflows as necessary.
  
  
• Provide guidance and mentorship to junior staff members.
  
  
• Perform other duties as assigned by the Reporting Officer.
  
  

Requirements

• Bachelor's Degree in Civil, Structural, Mechanical, Electrical, or Building Science Engineering, Project Management, Business Management, or Marketing from a recognized institution.
  
  

For interested candidates, please send your most recent and updated resume to

WA me at or tele me at @sallytsin

Tsin Chien Yee Sally
R
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