OOM Institute, an extension of OOM Marketing Agency, has broadened its scope to become a premier educational platform.
It provides in-depth courses, workshops, and consultancy services tailored to enhance professionals' expertise in digital marketing.
We are seeking a motivated Inside Sales Representative to join our sales team.
This role involves engaging with potential customers over the phone and via e-meet to understand their needs, provide course information, and ultimately convert leads into sales.
The ideal candidate will have a passion for sales, excellent communication skills, and a customer-centric approach.
- Monday to Friday 9am to 6pm
- Location: Central, near Bugis MRT
- Remuneration: Basic + Incentives + Commission (Gross salary up to $5,000 to $8,000)
- Clear Progression Path to Leadership Level
- Flexi-Cash Benefits: Use for air tickets, accommodation, dental, medical, and more
- Leave Entitlements: Start with 14 days Annual Leave + 1 Birthday Leave
Key Responsibilities:
- Proactively reach out to potential customers via inbound & outbound leads to introduce our courses and services.
- Capturing, organizing, and nurturing leads systematically to ensure no opportunities are overlooked.
- Prioritize tasks effectively, balance multiple responsibilities, and maximize productivity during fast-paced sales activities.
- Consistently engages with prospects and customers through timely follow-ups, building stronger relationships and increasing conversion rates.
- Understand customer needs and recommend appropriate courses.
- Close sales and achieve monthly sales targets.
- Maintain accurate records of sales activities and customer interactions.
- Collaborate with team members to optimize sales strategies and achieve collective goals.
- Provide exceptional customer service before, during, and after the sales process.
Requirements:
- Min.
1 year experience in inside sales or telemarketing, or cold-calling but minimum experiences are encouraged to apply - Proficient in drafting and responding to professional emails
- Strong negotiation and persuasion skills.
- Proficient in Microsoft Office (Excel) and CRM System.