Role Purpose:
The Integration Project Manager will manage end-to-end vendor integrations, from post-procurement onboarding to production go-live, across multiple regions.
You will ensure integrations are delivered accurately, on time, and in line with technical and business requirements.
While the majority of the role focuses on project execution , there is a growth path into strategic prioritization , where you will provide input on which integrations deliver the highest business value and help shape the integration roadmap.
Key Responsibilities:
- Manage the full lifecycle of vendor integrations: line application, credentials, API setup, acceptance testing, and go-live.
- Coordinate across product, tech, and operations teams to ensure integrations meet business and technical requirements.
- Maintain comprehensive documentation, timelines, and dashboards for all integrations.
- Track risks, dependencies, and blockers, escalating as needed.
- Ensure post-launch validation and monitor vendor performance.
- (Growth focus) Provide insights on integration impact, assist in prioritization, and advise on high-value integrations.
Key Performance Metrics:
- Timely completion of integrations per roadmap
- Accuracy and completeness of integration documentation
- Reduction in integration errors or rework
- Vendor performance and uptime post-launch
- Internal stakeholder satisfaction with integration readiness
- Contribution to prioritization decisions over time
Qualifications & Requirements:
- 3–5 years of experience in project management, technical delivery, or vendor integrations
- Experience with API-based integrations, software onboarding, or system coordination
- Strong organizational, problem-solving, and analytical skills
- Comfortable managing multiple integrations across regions simultaneously
- Excellent communication and stakeholder management skills
- Ability to work independently while escalating issues appropriately
- Familiarity with SaaS platforms, digital products, or technology integrations preferred
Personal Attributes:
- Structured and detail-oriented with a focus on delivery
- Proactive problem-solver, calm under pressure
- Strong communicator, collaborative, and accountable
- Curious about business impact and able to provide informed recommendations
- Motivated to grow from execution into strategic influence
How to Succeed in this Role :
- Maintain full visibility of all active vendor integrations and dependencies
- Deliver integrations on time and to specification
- Keep documentation and dashboards accurate and up-to-date
- Proactively remove blockers and support smooth handoffs
- Contribute insights and recommendations on prioritization as you gain experience