COMPANY DESCRIPTION
The National Volunteer & Philanthropy Centre (NVPC) is the steward of the City of Good vision for Singapore, where individuals, organisations, and leaders come together to give their best for others.
Through our brands, programmes, and initiatives, we facilitate partnerships with non-profits, organisations, public sector bodies, and individuals to enliven the giving ecosystem within Singapore.
We invite you to join us in building a #CityofGood together.
RESPONSIBILITIES
Gather, analyse, and document business requirements through stakeholder interviews, workshops, and requirement elicitation sessions.
Create comprehensive business process documentation including process maps, workflow diagrams, and standard operating procedures.
Develop detailed user stories, acceptance criteria, and functional specifications for development teams.
Conduct gap analysis between current and desired states to identify improvement opportunities.
Facilitate stakeholder meetings and present findings, recommendations, and project updates.
Support change management activities including impact assessments and user training documentation.
Collaborate with development teams during sprint planning, reviews, and retrospectives.
Perform user acceptance testing coordination and defect tracking.
QUALIFICATIONS
OTHER INFORMATION
Please state your job availability.
Only full-time applicants who can commit from November/December to May/June 2026 will be considered.
Please note that your application will be sent to and reviewed by the direct employer - National Volunteer & Philanthropy Centre