System & Project Support (70%)
- Prepare Operating System Requests and perform User Acceptance Testing (UAT) for the Electronic Medical Records (EPIC) system.
- Monitor and coordinate project schedules, deliverables, and progress with Radiology Informatics teams.
- Organize and lead troubleshooting discussions with IT stakeholders.
- Create and update user guides, standard operating procedures (SOPs), and training resources.
- Assist with budgeting, procurement, and vendor-related processes for Radiology IT initiatives.
Intra-Cluster Processes & Services
- Manage and improve intra-cluster referral workflows.
- Oversee leasing contracts for equipment and related services.
- Coordinate outsourcing arrangements where necessary.
Data Analysis & Process Improvement (5%)
- Conduct data analysis to identify process gaps and improvement opportunities.
- Recommend and implement enhancements to streamline efficiency and service delivery.
Requirements
- Bachelor’s degree in Business IT, Information Technology, Diagnostic Radiography, Health Informatics, or a related discipline.
- Minimum of 2 years’ relevant experience in contract management, vendor management, IT, or project management—preferably in a healthcare setting.
- Basic knowledge of IT and networking systems.
- Proficiency in Microsoft Word, Excel, and PowerPoint.
- Strong written, verbal, and interpersonal communication skills.
- Self-driven, adaptable, and capable of working independently or collaboratively.
- Willingness to work flexible hours, including after-office support when required.
We are an equal opportunities employer and welcome applications from all qualified candidates.
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