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IT Application Support Engineer Job Opening In Singapore, Singapore – Now Hiring Confidential


Job description

The role requires the incumbent to manage day-to-day application support, troubleshoot production issues within SLA targets, and maintain system configurations.

The role also involves collaborating with business stakeholders for enhancements, performing declarative development on the platform, and preparing comprehensive documentation.

Responsibilities

  • Provide first- and second-line support for production issues, ensuring resolution within agreed SLAs.
  • Maintain user roles, security profiles, page layouts, and custom objects/fields.

  • Execute bulk data migrations and regular data manipulations using DataLoader and advanced Excel techniques.

  • Liaise with business users and stakeholders to gather requirements for system enhancements and integrations.

  • Configure declarative workflows, validation rules, and custom objects to meet evolving business needs.

  • Develop and update basic JavaScript and HTML; learn to author Apex classes, triggers, Visualforce pages, and Lightning Components.

  • Manage sandbox environments and deploy changes according to standard operating procedures.

  • Design, build, and maintain business reports and dashboards (both scheduled and ad-hoc).

  • Prepare and maintain functional documentation, including requirements specs, process/data flows, training materials, and use cases.

Requirements

  • Diploma in Information Technology, Information Systems, Computer Engineering, or related field
  • Minimum 2 years of experience in application support or a similar role
  • Familiarity with Salesforce or comparable CRM platforms
  • Strong verbal and written communication skills for collaborating across all organizational levels
  • Salesforce Admin 201, Sales Cloud, and/or Developer certification preferred
  • Experience supporting both development and production environments

Skills

  • salesforce
  • advanced
  • apex
  • basic
  • ad-hoc
  • documentation
  • crm
  • custom objects
  • data
  • visualforce pages
  • salesforce training
  • javascript frameworks
  • application

Seniority level

  • Associate

Employment type

  • Full-time

Job function

  • Information Technology

Industries

  • Business Consulting and Services

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Required Skill Profession

Technical Support & Administration


  • Job Details

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Unlock Your IT Application Potential: Insight & Career Growth Guide


Real-time IT Application Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Application in Singapore, Singapore, highlighting market share and opportunities for professionals in IT Application roles.

4925 Jobs in Singapore
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Are You Looking for IT Application Support Engineer Job?

Great news! is currently hiring and seeking a IT Application Support Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for IT Application Support Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Application Support Engineer?

Key qualifications for IT Application Support Engineer typically include Technical Support & Administration and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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To improve your chances of getting hired for IT Application Support Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for IT Application Support Engineer Job Success

Confidential interview tips for IT Application Support Engineer

Here are some tips to help you prepare for and ace your IT Application Support Engineer job interview:

Before the Interview:

Research: Learn about the Confidential's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Application Support Engineer interview at Confidential, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Confidential's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for IT Application Support Engineer Positions

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