Brief Job Description
Providing PC and Networking and Email support
Specific Responsibilities
- Manage and maintain the company's IT infrastructure, including servers, networks, firewall and systems.
- Monitor system performance and troubleshoot issues to ensure optimal operation.
- Implement and manage security measures to protect data and systems from unauthorized access.
- Perform regular backups and recovery operations using Veeam and Synology to safeguard data integrity.
- Install, configure, and update software and hardware components.
- Administer and manage Microsoft Active Directory (Hybrid configuration), M365, Exchange Online, Intune, and Purview.
- Implement and manage Data Loss Prevention (DLP), Azure Information Protection (AIP).
- Manage external Security Operations Center (SOC) team to ensure effective security monitoring and incident response.
- Handle domain management and ensure proper configuration and maintenance.
- Provide technical support and assistance to staff for IT-related issues.
- Develop and maintain documentation for IT processes and procedures.
- Collaborate with other departments to understand their IT needs and provide solutions.
- Ensure compliance with IT policies and regulations.
- Manage VPN configurations and ensure secure remote access.
- IT asset inventory management.
- Continuously explore and adopt the latest advancements in technology to ensure the organization remains at the forefront of innovation.
Requirements:
- Diploma/Bachelor's Degree in Information Technology, Computer Science, or a related field.
- Min 5 to 8 years experiences
- Proven experience as a System Administrator or similar role.
- Strong knowledge of network protocols, server management, and IT security.
- Proficiency in operating systems such as Windows, Linux, and macOS.
- Experience with virtualization technologies (Hyper-V).
- Familiarity with cloud services such as AWS, Azure.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong interest in computer and creative.
- Knowledge of Windows Server and Workstation, Firewall, SQL Server, Web Server, Endpoint Detection and Response (EDR).
- Strong knowledge in HTML, Java scripts.
- Familiar with Microsoft Office, Teams, etc.