Job Overview:
We are seeking a motivated, tech-savvy individual to join our team as an IT/ Desktop Support Engineer, providing on-site technical support to schools.
You will be instrumental in maintaining the smooth operation of IT equipment and systems in a school setting.
If you enjoy hands-on work, solving technical problems, and supporting others, we encourage you to apply.
Key Responsibilities
- Provide on-site technical support and troubleshooting for a range of IT issues within school environments.
- Set up, maintain, and resolve issues related to hardware including desktops, laptops, printers, AV equipment, and tablets.
- Install, update, and troubleshoot software such as Microsoft Office, antivirus programs, and educational applications.
- Safely handle and transport mobile IT asset carts (weighing up to 100kg).
- Support ad-hoc onsite tasks and projects as assigned.
Requirements:
- Good command of English, with the ability to communicate effectively with school staff and external vendors.
- Minimum qualification: NITEC in IT or a related discipline.
- At least 1 year of hands-on IT support experience
- Basic IT knowledge and a keen interest in technology.
- Willingness to work at various school locations as assigned.
- Comfortable working in a school setting, interacting with both staff and students.
Job Details
- Comprehensive on-the-job training provided.
- Insurance and medical coverage included.
- Performance-based bonus available upon review.