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Urgent! IT Desktop Support Job Opening In Singapore, Singapore – Now Hiring Singtel Group
Overview
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Are you looking for value adding and impactful work?
Do you want to make a difference with your expertise?
With us, you’ll be able to make it happen.
NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more.
We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners.
Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
What we do
We bring people and technology together.
We advance communities and transform industries.
We’re searching for a IT Desktop Support to be part of our diverse team of talent here at NCS!
If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!
What we seek to accomplish together
This position provides the desktop support for the first contact point for customers, you will be responsible to provide prompt assistance to customers, addressing a range of IT topics and issues.
Besides, you will ensure that software, licenses and operations comply with standards.
Responsibilities
Perform Desktop Support services to users
Receive, prioritise, document and actively resolve end user help requests; escalate incidents when necessary to maintain customer satisfaction and SLA expectations
Perform imaging/re-imaging
Perform asset inventories
Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)
Create and update work instructions (where necessary)
Document standards and procedures (where necessary)
A little about you
Min 1 year experience in Microsoft Windows 10 and Microsoft Office 365
Possess at least one of the following certifications or their equivalent:
CompTIA A+
CompTIA Security+
CompTIA Network+
Microsoft Certified: Windows Client
Microsoft Certified: Managing Modern Desktops
Previous IT helpdesk and/or call centre support experience, including providing remote support via the telephone or using remote tool will be added advantages
Demonstrate knowledge in the support of workstations, and related components
Good verbal and written communication skills
Ability to prioritize effectively and work with a sense of urgency
Effectively communicates with teammates and managers
About NCS Group
We want to create the extraordinary, and to impact millions of people everyday.
We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services.
We want to invest in you!
Great work is never done alone, and that’s why we also believe in creating a collaborative work environment to bring people with different expertise and talent together.
We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients.
We’re here to make the extraordinary happen.
Learn more at ncs.co and our LinkedIn Career site.
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Unlock Your IT Desktop Potential: Insight & Career Growth Guide
Real-time IT Desktop Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Desktop in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3972 jobs in Singapore and 3448 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in IT Desktop roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Singtel Group is currently hiring and seeking a IT Desktop Support to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Desktop Support Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Singtel Group adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Desktop Support Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Desktop Support typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for IT Desktop Support, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Desktop Support interview at Singtel Group, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Singtel Group's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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