Industry:
Technology Industry
Location:
West area
Working Hours:
Shift work, Stand-by 24/7 Operation
Skills:
End-user, Network, Cybersecurity
Our client is an established System Integrator with strong presence in the Enterprise, Network and Security Infrastructure business catering to Commercial and Government sector.
Position Responsibilities
The primary scope is providing technical support assistance to end-users via Chat, Email, Phone and on-site support assistance.
Will focus on IT Support service assistance for cybersecurity, network, end-user PC equipment, configuration, deployment and support.
Handle various technology products such as (but not limited to): Cisco, Fortinet, Palo Alto, Solarwinds.
Handle escalations and assist client’s technical issues.
Position Requirements
ITE or Diploma in any IT related field.
Ideally with 1 year working experience in Network, IT Security Maintenance and Support.
Fresh Graduates are welcome.
Able to work on shift schedule, 24/7 operations, travelling in different sites and people oriented.
Knowledge in cybersecurity and network support, IT support assistance and L1/L2 exposure.
We will consider all candidates but will prioritise those who have closer requirements to client needs.
Thank you!
Joseph Syho
Reg Number: R
EA Licence No: 18C9079
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