IT Governance & Policy Management
•Maintain and review IT policies to ensure relevance and alignment with current infrastructure and business needs.
Infrastructure & Operations
•Oversee and manage IT infrastructure including servers, printers, Wi-Fi networks, and end-user computing (EUC) devices.
•Provide responsive support for IT operations, including Microsoft Office Suite and software installations.
•Manage procurement and deployment of new devices and licenses.
Systems Implementation & Support
•Knowledge of Microsoft Dynamics 365 Business Central (On-Prem or On-Cloud)
•Understand and integrate company business processes with Dynamics 365 for Financial & Operations.
•Provide technical support, troubleshoot, and maintain Dynamics 365 for optimal functionality.
Change & Knowledge Management
•Knowledge in Agile/ Scrum methodology.
Other Duties
•Perform any other duties as assigned by the supervisor to support IT and business operations.