Responsible for service, IT and on-site support of RVM Systems reverse vending machines (RVMs).
It is an exciting role involving traveling, facing customers and multitasking between solving technical problems and issues, and communication with and education of customers on how to use reverse vending machines.
· Prepare and configurate RVMs ready for delivery to sites
· Install, service and maintain RVM at sites across Singapore e.g.
o Complete first time installation
o Carry out routine planned maintenance on RVMs
o Attend equipment breakdowns, diagnose faults, identify parts required and effect the repair
· Ensure maximum performance of RVM Systems
· Day-to-day tasks such as product management and specialization
· Utilizing analytical skills to assess product performance
· Communication with R&D to ensure the right product development
· Effectively communicating with both internal teams and external stakeholders.
· Ensure all required documentation is completed in full and in the timely manner required
· Ensure the Company polices and guidelines are adhered to at all times
· Ensure our company equipment is kept secure at all times
Desired skills:
• IT education or relevant work experience.
• Intermediate-level Linux knowledge (CLI, networking, troubleshooting).
• Basic knowledge of computer networks.
• Strong problem-solving, troubleshooting, and focus skills (reading log files and making changes to configuration files).
• Previous experience with relational databases, particularly PostgreSQL (navigating, making changes via the command line).
• Ability to use a multimeter to troubleshoot electrical issues.
Bonus:
• Previous experience with a programming language (preferred: Java, Python).
• Previous experience with writing bash scripts.
• Experience in using and configuring API solutions.
This job description will evolve with building up RVM systems and our services in Singapore market.