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IT Field Support Engineer Job Opening In Singapore, Singapore – Now Hiring Confidential


Job description

We are seeking a proactive and technically skilled IT Field Support Engineer to provide on-site and remote support across various locations, including remote sites and airbases.

This role involves managing end-user devices, IT infrastructure setup, routine maintenance, and ensuring timely issue resolution while delivering exceptional customer service.

Key Responsibilities

  • Provide on-site support for hardware and software setup, configuration, and troubleshooting
  • Set up and configure new machines, ensuring integration with existing systems
  • Perform asset transfers, device conversions, and initial system setups
  • Harden, patch, test, and troubleshoot standalone desktops and laptops
  • Install and support printers, scanners, and peripheral devices
  • Resolve general IT issues and conduct scheduled endpoint maintenance at remote sites
  • Deliver Level 1 network support to minimize downtime
  • Manage IT service tickets via ITSM tools, ensuring SLA compliance
  • Maintain hardware and software inventory using in-house systems
  • Support third-party applications such as Microsoft Office, Adobe, and Google Workspace
  • Collaborate with Group IT teams (Security, Server, Network) for operational alignment
  • Respond to security incidents and assist in IT infrastructure projects and deployments

Requirements

  • Proficiency in Windows OS ; exposure to macOS and Linux is a plus
  • Familiarity with productivity tools (Microsoft Office, Google Workspace)
  • Strong knowledge of IT hardware components and troubleshooting
  • Experience with Active Directory and user account administration
  • Hands-on experience with deployment tools (e.g., Microsoft Autopilot, Tanium)
  • Proficient with remote support tools (e.g., Bomgar) and virtual meeting platforms (Teams, Zoom, Webex)
  • Working knowledge of ServiceNow or similar ITSM tools
  • ITIL Foundation certification preferred
  • Excellent communication skills and ability to work independently
  • Detail-oriented with a strong commitment to service excellence

(EA Reg No: 20C0312)

Please email a copy of your detailed resume to for immediate processing.

Only shortlisted candidates will be notified.

Required Skill Profession

Other General


  • Job Details

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Unlock Your IT Field Potential: Insight & Career Growth Guide


Real-time IT Field Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Field in Singapore, Singapore, highlighting market share and opportunities for professionals in IT Field roles.

4545 Jobs in Singapore
4545
3887 Jobs in Singapore
3887
Download It Field Jobs Trends in Singapore and Singapore

Are You Looking for IT Field Support Engineer Job?

Great news! is currently hiring and seeking a IT Field Support Engineer to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Confidential adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for IT Field Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for IT Field Support Engineer Job Success

Confidential interview tips for IT Field Support Engineer

Here are some tips to help you prepare for and ace your IT Field Support Engineer job interview:

Before the Interview:

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Other Openings

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By following these tips, you can increase your chances of making a positive impression and landing the job!

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