• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

IT Help Desk Engineer Job Opening In Singapore, Singapore – Now Hiring Yoda Technologies Pty Ltd


Job description

Job Summary:

We are seeking a skilled and customer-focused IT Help Desk Technician to provide technical support and assistance to end-users for hardware, software, and network-related issues.

The ideal candidate will be the first point of contact for IT support, helping to resolve issues promptly and professionally, ensuring smooth IT operations within the organization.

Key Responsibilities:

  • Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system.

  • Diagnose and troubleshoot hardware, software, and network issues.

  • Install, configure, and maintain desktops, laptops, printers, and other IT equipment.

  • Escalate complex problems to higher-level IT staff or relevant departments.

  • Log all support requests, resolutions, and follow-ups in the ticketing system.

  • Provide support for Microsoft Office applications, Windows OS, and basic networking.

  • Assist with user account creation, password resets, and access rights in Active Directory.

  • Maintain IT documentation and user guides.

  • Support remote users with VPN, remote desktop, and collaboration tools (e.g., Zoom, Teams).

  • Participate in IT projects and system upgrades as needed.

Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).

  • Strong knowledge of Windows OS, Microsoft Office, and basic networking.

  • Familiarity with ticketing systems (e.g., ServiceNow, Jira, Freshdesk).

  • Excellent problem-solving and communication skills.

  • Ability to work independently and as part of a team.

  • Customer-focused mindset with a proactive approach.

  • SecOps training will be provided.

Preferred Qualifications:

  • Certifications such as CompTIA A+, ITIL, or Microsoft certifications.

  • Experience supporting remote users and cloud-based applications.

Job Types: Full-time, Permanent

Pay: $1, $1,500.00 per month

Benefits:

  • Health insurance

Required Skill Profession

Other General


  • Job Details

Related Jobs

Alphaeus Pte Ltd hiring IT Help Desk Engineer Job in North East Community Development Council, SG.02, Singapore
Alphaeus Pte Ltd
North East Community Development Council, SG.02, Singapore
YUKA PTE. LTD. hiring IT Help Desk Job in Singapore
YUKA PTE. LTD.
Singapore
KRIS INFOTECH PTE. LTD. hiring IT Help Desk Job in Singapore
KRIS INFOTECH PTE. LTD.
Singapore
YUKA hiring IT Help Desk Job in Singapore
YUKA
Singapore
Alphaeus Pte Ltd hiring IT Help desk Job in Central Singapore Community Development Council, SG.01, Singapore
Alphaeus Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
YUKA PTE. LTD. hiring IT Help Desk Job in Singapore
YUKA PTE. LTD.
Singapore
YUKA PTE. LTD. hiring IT Help Desk Job in Singapore
YUKA PTE. LTD.
Singapore
Manpower Staffing Services (S) Pte Ltd - Head Office hiring IT Help Desk Job in Central Singapore Community Development Council, SG.01, Singapore
Manpower Staffing Services (S) Pte Ltd - Head Office
Central Singapore Community Development Council, SG.01, Singapore
AvePoint hiring IT Help Desk Technician Job in Singapore
AvePoint
Singapore
Aptsys Technology Solutions Pte Ltd hiring Help desk IT Support Job in Singapore
Aptsys Technology Solutions Pte Ltd
Singapore
Apar Technologies hiring IT Help Desk Specialist Job in Singapore
Apar Technologies
Singapore
Avepoint hiring IT Help Desk Technician Job in Singapore
Avepoint
Singapore
Aptsys Technology Solutions Pte Ltd hiring Help desk IT Support Job in Ang Mo Kio New Town, SG.02, Singapore
Aptsys Technology Solutions Pte Ltd
Ang Mo Kio New Town, SG.02, Singapore
AvePoint hiring IT Help Desk Technician Job in Singapore
AvePoint
Singapore
Avepoint hiring IT Help Desk Technician Job in Singapore
Avepoint
Singapore
Apar Technologies hiring IT Help Desk Specialist Job in Singapore
Apar Technologies
Singapore
Aptsys Technology Solutions Pte Ltd hiring Help desk IT Support Job in Singapore
Aptsys Technology Solutions Pte Ltd
Singapore
Alphaeus Pte. Ltd. hiring IT Help Desk Engineer - Entry Level Job in Singapore
Alphaeus Pte. Ltd.
Singapore
Manpower Singapore hiring IT Help Desk (Japanese Speaking) Job in Singapore
Manpower Singapore
Singapore
Manpower Singapore hiring IT Help Desk (Japanese Speaking) Job in Singapore
Manpower Singapore
Singapore
WSH Experts Pte Ltd hiring Help Desk Support Engineer Job in Singapore
WSH Experts Pte Ltd
Singapore
WSH Experts Pte Ltd hiring Help desk technician Job in Singapore
WSH Experts Pte Ltd
Singapore
INSEAD hiring Senior Help Desk Executive Job in Singapore
INSEAD
Singapore
WSH Experts Pte Ltd hiring Help Desk Support Officer Job in North East Community Development Council, SG.02, Singapore
WSH Experts Pte Ltd
North East Community Development Council, SG.02, Singapore
WSH Experts Pte Ltd hiring Help Desk support officer Job in Singapore
WSH Experts Pte Ltd
Singapore
JAC Recruitment Pte. Ltd. hiring IT Help Desk (Banking) - 7000 / JAPANESE LANGUAGE / Central Job in Downtown Commercial Core, Alberta, Singapore
JAC Recruitment Pte. Ltd.
Downtown Commercial Core, Alberta, Singapore
WSH Experts Pte Ltd hiring Help Desk Support Officer, Mandai Job in Singapore
WSH Experts Pte Ltd
Singapore
WSH Experts Pte Ltd hiring Help Desk Support Officer,Mandai Job in Bukit Mandai Village, Bukit Mandai Village, Singapore
WSH Experts Pte Ltd
Bukit Mandai Village, Bukit Mandai Village, Singapore
YUKA PTE. LTD. hiring Bank IT Help Desks Job in WorkFromHome, Singapore, Singapore
YUKA PTE. LTD.
WorkFromHome, Singapore, Singapore
Yuka Pte. Ltd. hiring Bank IT Help Desks Job in Singapore
Yuka Pte. Ltd.
Singapore
YUKA hiring Bank IT Help Desks Job in Singapore
YUKA
Singapore

Unlock Your IT Help Potential: Insight & Career Growth Guide


Real-time IT Help Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Help in Singapore, Singapore, highlighting market share and opportunities for professionals in IT Help roles.

3736 Jobs in Singapore
3736
3238 Jobs in Singapore
3238
Download It Help Jobs Trends in Singapore and Singapore

Are You Looking for IT Help Desk Engineer Job?

Great news! is currently hiring and seeking a IT Help Desk Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Yoda Technologies Pty Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for IT Help Desk Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Help Desk Engineer?

Key qualifications for IT Help Desk Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for IT Help Desk Engineer?

To improve your chances of getting hired for IT Help Desk Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for IT Help Desk Engineer Job Success

Yoda Technologies Pty Ltd interview tips for IT Help Desk Engineer

Here are some tips to help you prepare for and ace your IT Help Desk Engineer job interview:

Before the Interview:

Research: Learn about the Yoda Technologies Pty Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Help Desk Engineer interview at Yoda Technologies Pty Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Yoda Technologies Pty Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for IT Help Desk Engineer Positions

Setting up job alerts for IT Help Desk Engineer is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!