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Urgent! it helpdesk engineer up to $3800 Job Opening In Singapore, Singapore – Now Hiring RecruitFirst
Overview
Who you'll be working for
Telco IndustryWhat requirements you'll need to be eligible
Requirements:
• Diploma/ High Nitec in Computer Engineering, Computer Studies, IT or equivalent.
• At least 3 years of relevant experiences in an NOC and Helpdesk support environment.
• Must be willing and able to work on rotating shifts (day/night).
Interested applicants may send your resume to shirlinht.yeo@recruitfirst.co or contact me via Whatsapp 91815593
What you'll be doing on the job
IT Helpdesk Engineer Up to $3800
Location: Ubi
Salary: Up to $3500 (Basic) + $300 (Shift Allowance)
Working hours: Shift basis , work 3 days rest 4 days etc
Duration: Perm
Description:
• Be the point of contact for technical matters escalated by the customers, internal and external stakeholders.
• Handle incoming faults in a professional and courteous manner over the telephone and via email.
• Monitor network devices and identify issues such as Availability, Hardware health, Latency and Over-utilization issues.
• Be decisive in managing incoming proactive alerts and take on the lead to isolate and escalate the issue depending on the findings.
• Take ownership of the assigned cases, may it be an Incident or Service Request and conduct full and thorough diagnostics and escalate to the appropriate team if required.
• Ensure all technical issues are progressed and cleared within agreed SLA, including the need to escalate to other internal and external teams where appropriate.
• Troubleshoot and resolve customer incidents and provide customer status updates in a professional and timely manner.
• Identify and escalate repeated/chronic issues or service risks to service management teams.
• Ensure effective communication within the team, internal stakeholders and other third-party vendors.
• Be ready to take on any additional scope of work assigned by the MSOC management.
Requirements:
• Diploma/ High Nitec in Computer Engineering, Computer Studies, IT or equivalent.
• At least 3 years of relevant experiences in an NOC and Helpdesk support environment.
• Must be willing and able to work on rotating shifts (day/night).
Interested applicants may send your resume to shirlinht.yeo@recruitfirst.co or contact me via Whatsapp 91815593
Shirlin Yeo Hui Ting
R2196831
Recruitfirst Pte Ltd
E.A. 13C6342
Regret to inform that only shortlisted candidates will be notified.
Thank you.
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Unlock Your it helpdesk Potential: Insight & Career Growth Guide
Real-time it helpdesk Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for it helpdesk in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3886 jobs in Singapore and 3391 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in it helpdesk roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! RecruitFirst is currently hiring and seeking a it helpdesk engineer up to $3800 to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: it helpdesk engineer up to $3800 Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RecruitFirst adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a it helpdesk engineer up to $3800 Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for it helpdesk engineer up to $3800 typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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