IT HELPDESK ENGINEER(System HelpDesk) - L2, L3)
(Salary Range: S$4000~S$5800)
Responsibilities:
- Assist Customer's HQ - in Germany to proceed end-users support tasks.
- Helpdesk support mainly (Around 15 users at maximum.)
- Experience in supporting with Microsoft business applications, Proofpoint, Sophos endpoints, Network issues trouble shooting.
- Monitoring and maintaining Network issues trouble shooting.
- Implementing security protocols and procedures to prevent potential threats.
- Creating user accounts and performing access control.
- Keeping up to date with advancements and best practices in IT administration.
Veeam backup
- Upgrading, installing and configuring new hardware and software to meet company objectives.
Requirements:
- Diploma in Information Technology of Computing , information systems, or similar.
- At least two years' experience in a similar role.
- Experience with IT systems, networks, and related technologies.
- Good knowledge of best practices in IT administration and system security.
- Strong analytical and problem-solving skills.
- Excellent interpersonal and communication skills.
Others IT technical capabilities are welcome
Remarks
- 3 days station at client's office for Technical and Desktop support
- Other 2 days work week in office or visit onsite customers for support.