- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: IT Operations Analyst, Network Operations.
Urgent! IT Operations Analyst, Network Operations Job Opening In Singapore, Singapore – Now Hiring TD
IT Operations Analyst, Network Operations
This Analyst position is a highly technical hand‐on keyboard role supporting various network platforms for availability, latency, and incidents, while being engaged on operational readiness tasks.
The position will be accountable for day‐to‐day operational work like troubleshooting and fixing network issues across all platforms.
This work schedule involves early start or late start during the day in order to provide maximum coverage for Toronto morning and evening hours, as well as weekend coverage on a rotating basis within the team.
The work involves close coordination with the OSG/L1 and TR/L2 as a “one team approach” so overall work is delivered smoothly across the network operations.
Huddles, handover and take over of work and presenting monthly metrics and KPI’s are all part of the role.
As a strong technical leader with hands‐on‐keyboard skills, the ideal candidate in this role will possess the following skills and traits.
Responsibilities
Strong leadership skills in troubleshooting complex incidents in a time‐sensitive manner and to articulate technical issues concisely to senior management.
Experience in using automation as well as advanced network management tooling to help resolve incidents quickly and efficiently.
Dependable, innovative, accountable, passionate, transparent and collaborative.
Strong knowledge of networking technologies and platforms including Cloud, SD‐WAN, Wireless, Firewalls, Load Balancers, Routing and Switching, QoS, VoIP, Optical, Monitoring Tools, DHCP, DNS and CDN (content delivery), etc.
New technologies like ACI and DNAC are a plus.
Qualifications
An expert tier‐3 network troubleshooter who not only possesses the attributes and experience listed for this position, but has the uncanny ability to quickly identify the problem and propose a solution to remediate.
Deep and wide knowledge of the platforms we desire and have tooling and script‐writing abilities.
Adept at analyzing network traces to find the root cause promptly.
Experience
At least 3+ years of relevant Wireless technologies experience (e.g., Aruba, Airwave, RF survey tools, ClearPass, Wireless authentication).
Minimum 8+ years of solid hands‐on network technical experience in Routing/Switching technology, Firewalls, Load Balancing, trace analysis/protocols.
Experience supporting a large and complex network environment.
Experience in exploring and implementing automation for proactive monitoring and reducing incident resolution time.
Flexible with on‐call & rotation and shift timing.
Adequate knowledge and experience to support platforms like Cloud, SD‐WAN, Wireless, Firewalls, Load Balancers, Routing and Switching, QoS, VoIP, Optical, DHCP, DNS, Monitoring Tools, CDN, etc.
Shared Accountabilities
Support shift turnover process effectively.
Create MoPs and how‐to docs for better support and training of new and junior team members.
Also peer review such documentation created by other team members and provide suggestions for improvement.
Ensure existing automation tools are utilized by the team to the max.
Explore new automation opportunities for any repeated tasks to reduce human touch.
Explore opportunities to enhance existing automation tools.
Report on any challenges with internal processes, gaps, or any challenges with vendors and telcos.
Report on any new influx of repeated alerts/incidents to identify opportunities related to alert modification, etc.
to reduce noise.
Identify and report on gaps for process optimization.
Proficient with Microsoft Office Suite of products (Word/Excel/PowerPoint/Outlook).
Effective ticket queue management and prioritization.
Assess impact and potential impact/risk and report to Sr management very promptly in a business language when significant issues occur.
Manage escalations with internal TD teams and 3rd party vendors.
Manage chronic, repeat and aging incidents with proper internal/external escalations.
Nice to Have
VoIP related skills and experience.
ITIL certification.
Operations work environment experience (including break fix, new applications, incident and change management, etc.).
Having reputed trade certifications for wireless and CCIE, Cloud, Management, firewall, load balancers and ITIL certifications are a definite asset to this position.
Large Banking/Financial Industry experience would be a good to have.
#J-18808-Ljbffr
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your IT Operations Potential: Insight & Career Growth Guide
Real-time IT Operations Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Operations in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 11153 jobs in Singapore and 9718 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in IT Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TD is currently hiring and seeking a IT Operations Analyst, Network Operations to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Operations Analyst, Network Operations Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TD adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Operations Analyst, Network Operations Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Operations Analyst, Network Operations typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for IT Operations Analyst, Network Operations, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Operations Analyst, Network Operations interview at TD, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TD's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for IT Operations Analyst, Network Operations is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!