IT Operations Engineer

Responsibilities

1. System & Server Management

2. Deploy, configure, monitor, and maintain production and test servers (Linux/Windows).
   
   

3. Perform regular system upgrades, patch management, and performance tuning to ensure stable and efficient operations.
   
   

4. Network & Security Management

5. Maintain internal network devices, firewalls, VPNs, and load balancers to ensure reliable connectivity and security.
   
   

6. Implement security policies, monitor threats, and respond to incidents to safeguard data and system integrity.
   
   

7. Automation & Operations Tools

8. Use tools such as Ansible, SaltStack, or Terraform for automated deployment and configuration management.
   
   

9. Develop scripts (Shell, Python, etc.) to streamline and automate daily operational tasks.
   
   

10. Monitoring & Troubleshooting

11. Build and maintain monitoring systems (Zabbix, Prometheus, Grafana, etc.).
    
    

12. Quickly identify and resolve system, network, and application incidents to ensure business continuity.
    
    

13. Backup & Disaster Recovery

14. Implement and execute data backup and recovery strategies to secure critical business data.
    
    

15. Participate in disaster recovery planning, drills, and incident response.
    
    

16. Cross-team Collaboration

17. Support R&D and QA teams with environment setup and troubleshooting.
    
    

18. Participate in architecture design and provide operational support for new projects.
    
    

Requirements

1. Education & Experience

2. Bachelor's degree or above in Computer Science, Information Technology, or related fields.
   
   

3. 2+ years of relevant IT operations experience.
   
   
4. Permanent Residents or Singapore citizen preferred

5. Technical Skills

6. Proficiency in Linux system administration and performance optimization.
   
   

7. Hands-on experience with common databases (MySQL, PostgreSQL, MongoDB, etc.) including deployment, maintenance, and tuning.
   
   
8. Familiarity with middleware (Nginx, Redis, Kafka, Docker/Kubernetes, etc.).
   
   
9. Solid understanding of networking concepts (TCP/IP, DNS, load balancing, routing protocols, etc.).
   
   

10. Soft Skills

11. Strong problem-solving and learning ability with a high sense of responsibility.
    
    

12. Good teamwork, communication, and stress management skills.
    
    

Nice-to-Haves

• Experience with cloud platforms (AWS, Azure, GCP, Alibaba Cloud).
  
  
• Familiarity with DevOps practices and CI/CD pipelines (Jenkins, GitLab CI, etc.).
  
  
• Experience in container orchestration and microservices (Kubernetes, Istio, etc.).
  
  
• Relevant certifications (RHCE, AWS/Azure/Alibaba Cloud, CCNA/CCNP, etc.) are a plus.