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IT Policy Specialist Job Opening In Singapore, Singapore – Now Hiring Assurity Trusted Solutions Pte Ltd


Job description

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech).

As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes.

In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.


We are seeking a Policy Specialist to support the implementation and operations of ICT policies across government.

This role combines technical knowledge with policy operations to ensure effective policy delivery and stakeholder engagement.


Key Responsibilities:
Provide level 1 support to manage, triage and respond to policy-related queries and clarification requests from stakeholders.


Maintain and update policy portals and knowledge bases.


Draft email advisories and circulars to communicate policy updates, clarifications, and implementation guidelines to government agencies.


Collect relevant data to analyse common policy queries to identify areas for improvement.


Coordinate stakeholder workshops and engagement sessions for policy communication.


Prepare regular reports on policy implementation and operational metrics.


Technical Support & Innovation
Maintain and enhance policy AI chatbot capabilities.


Identify opportunities for process automation and improvement.


Stakeholder Management
Liaise with technical teams and policy stakeholders.


Support policy communication and change management initiatives.


Required Qualifications:
Bachelor's degree in Computer Science, Information Technology, or related field
2-3 years of experience in ICT systems and projects
Good understanding of ICT infrastructure, Cloud, AI technologies and applications.

Professional certifications in these areas would be a bonus.


Demonstrated experience in technical writing and documentation.


Required Work Experience:
Experience in ICT governance or policy implementation (preferred)
Experience in policy writing and technical related documentation (preferred)
Knowledge of government ICT policies and frameworks
Familiarity with AI chatbot maintenance (e.g. training the chatbot with data and instructions)
Experience in stakeholder management
Key Competencies:
Strong written and verbal communication skills
Customer service orientation
Ability to translate technical concepts for non-technical audiences
Strong analytical and problem-solving skills
Additional Skills:
Proficiency in content management systems
Understanding of automation tools and technologies
Join us and discover a meaningful and exciting career with Assurity Trusted Solutions.

The remuneration package will commensurate with your qualifications and experience.


We promote a learning culture and encourage you to grow and learn.

Our benefits include Annual Leave Benefits with additional perks such as Family Care and Birthday Leave, and a collaborative environment with helpful team members.


By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte.

Ltd.

(ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at:
#J-18808-Ljbffr

Required Skill Profession

Other General


  • Job Details

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Unlock Your IT Policy Potential: Insight & Career Growth Guide


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4014 Jobs in Singapore
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3503 Jobs in Singapore
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Are You Looking for IT Policy Specialist Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Assurity Trusted Solutions Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

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5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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Interview Tips for IT Policy Specialist Job Success

Assurity Trusted Solutions Pte Ltd interview tips for IT Policy Specialist

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Research: Learn about the Assurity Trusted Solutions Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

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Final Thought:

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Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Assurity Trusted Solutions Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

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