- Monitor and maintain production environments, ensuring system uptime and performance
- Respond to incidents, alerts, and user-reported issues in a timely manner
- Perform root cause analysis and provide long-term solutions
- Execute and maintain scripts for job automation and system tasks
- Perform data analysis using SQL queries to troubleshoot application/database issues
- Collaborate with development and infrastructure teams to escalate and resolve critical issues
- Document troubleshooting steps, solutions, and standard operating procedures
- Participate in shift-based work schedules (if required), including weekends and holidays
Required Skills:
- Basic to intermediate knowledge of Linux/Unix command line
- Good understanding of SQL and ability to write basic queries
- Strong problem-solving and analytical skills
- Willingness to learn and grow in a fast-paced environment
- Good communication skills (both verbal and written)
- Ability to work independently and as part of a team
- Fresher with intern exp are welcome to apply for this role .
Shift Hours:
24/7 with 3 shifts
Morning 6AM - 3 PM
Afternoon 2PM - 11PM
Night 10PM-7 AM
This is a rotational shift and not more than 5 night shift per month.