Your new company
My client operates in the professional service industry and has offices globally in Europe as well as APAC.
They are looking for an L2 IT Engineer to join their ranks!
Your new role
Being the first point of contact for all IT-related support for the firm
Proactive management of inbound and in-progress work, including timely internal escalation, and early flagging of any issues or problems
Providing remote and desk-side technical support for computer applications and hardware - not limited to, but including: Microsoft Office 365, Microsoft Teams, Zoom, Windows 10
What you'll need to succeed