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IT support assistant Job Opening In Singapore, Singapore – Now Hiring NOKO GLOBAL


Job description

Overview

We are seeking a highly motivated and detail-oriented IT Support Assistant to join our IT team.

In this role, you will be the first point of contact for our employees experiencing technical issues, providing essential support to ensure our systems run smoothly and efficiently.

This is an excellent opportunity for someone looking to grow their career in IT and gain hands-on experience in a fast-paced environment.

Responsibilities

  • Provide first-line technical support to employees via phone, email, and in-person, troubleshooting hardware and software issues.

  • Assist with the setup, configuration, and deployment of new computers, peripherals, and software.

  • Manage user accounts, permissions, and access rights in various systems.

  • Document IT support requests, resolutions, and procedures accurately.

  • Assist with network troubleshooting and basic server maintenance.

  • Help maintain inventory of IT equipment and software licenses.

  • Escalate complex issues to senior IT staff when necessary.

  • Participate in IT projects and initiatives as required.

  • Educate users on best practices for IT security and system usage.

Qualifications

  • Proven experience in an IT support role or relevant customer service experience with a strong technical aptitude.

  • Solid understanding of Windows and macOS operating systems.

  • Familiarity with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Google Workspace.

  • Basic knowledge of network fundamentals (TCP/IP, Wi-Fi, VPN).

  • Experience with hardware troubleshooting and repair (e.g., desktops, laptops, printers).

  • Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.

  • Strong problem-solving abilities and a keen attention to detail.

  • Ability to work independently and as part of a team.

  • A positive attitude and a willingness to learn.

Bonus Points (Nice to Have)

  • Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.

  • Relevant IT certifications (e.g., CompTIA A+, ITIL Foundation).

  • Experience with ticketing systems (e.g., Zendesk, ServiceNow).

  • Familiarity with cloud platforms (e.g., Azure, AWS).

What We Offer

  • Competitive salary and benefits package.

  • Opportunities for professional development and career growth.

  • A supportive and collaborative work environment.

  • Exposure to a wide range of technologies.

  • Flexible work options and team-oriented culture.

How to Apply

If you are a passionate and dedicated individual with a knack for technology and a desire to help others, we encourage you to apply! Please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for this role.

#J-18808-Ljbffr

Required Skill Profession

Supply Chain, Logistics & Transportation


  • Job Details

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Unlock Your IT support Potential: Insight & Career Growth Guide


Real-time IT support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT support in Singapore, Singapore, highlighting market share and opportunities for professionals in IT support roles.

8450 Jobs in Singapore
8450
7260 Jobs in Singapore
7260
Download It Support Jobs Trends in Singapore and Singapore

Are You Looking for IT support assistant Job?

Great news! is currently hiring and seeking a IT support assistant to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NOKO GLOBAL adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for IT support assistant Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT support assistant?

Key qualifications for IT support assistant typically include Supply Chain, Logistics & Transportation and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for IT support assistant?

To improve your chances of getting hired for IT support assistant, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for IT support assistant Job Success

NOKO GLOBAL interview tips for IT support assistant

Here are some tips to help you prepare for and ace your IT support assistant job interview:

Before the Interview:

Research: Learn about the NOKO GLOBAL's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT support assistant interview at NOKO GLOBAL, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NOKO GLOBAL's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for IT support assistant Positions

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