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IT Support/ Desktop Support Job Opening In Orchard – Now Hiring RECRUIT EXPRESS PTE LTD


Job description

Key Responsibilities:

  • Respond to and resolve help desk requests from end-users regarding hardware, software, and network issues.

  • Troubleshoot and diagnose desktop, laptop, printer, and peripheral device problems.

  • Provide technical assistance for operating systems, applications, and other software tools.

Hardware and Software Installation:

  • Install, configure, and upgrade desktop hardware components such as hard drives, memory, and graphics cards.

  • Install and configure operating systems, software applications, and updates.

  • Set up and configure network printers and other peripherals.

System Maintenance and Monitoring:

  • Perform routine maintenance tasks such as system updates, patches, and antivirus scans.

  • Monitor system performance, identify issues, and implement solutions to ensure optimal performance and security.

  • Manage user accounts, permissions, and access levels as per company policies.

Documentation and Reporting:

  • Maintain accurate records of hardware inventory, software licenses, and configurations.

  • Document technical procedures, troubleshooting steps, and solutions for knowledge sharing.

  • Generate reports on system performance, incidents, and resolutions for management review.

Collaboration and Training:

  • Collaborate with senior engineers and IT teams on projects and initiatives to improve IT infrastructure and services.

  • Provide training and guidance to end-users on basic IT operations, software usage, and best practices.

  • Stay updated with emerging technologies and industry trends to contribute to continuous improvement efforts.

Qualifications and Skills:

  • Nitec / Diploma Information Technology, or related field (or equivalent work experience).

  • Knowledge of desktop operating systems (Windows, macOS) and productivity software (Microsoft Office suite, etc.).

  • Familiarity with hardware components (desktops, laptops, printers, peripherals) and troubleshooting techniques.

  • Basic understanding of networking concepts (TCP/IP, DNS, DHCP) and protocols.

Surin Su Sandar Win

Email Address:

Recruit Express Pte Ltd

EA Licence No: 99C4599

EA Personnel Registration Number: R

We regret that only shortlisted candidates will be contacted.

Required Skill Profession

Other General


  • Job Details

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Unlock Your IT Support Potential: Insight & Career Growth Guide


Real-time IT Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Support in Orchard, Singapore, highlighting market share and opportunities for professionals in IT Support roles.

8393 Jobs in Singapore
8393
9 Jobs in Orchard
9
Download It Support Jobs Trends in Orchard and Singapore

Are You Looking for IT Support/ Desktop Support Job?

Great news! is currently hiring and seeking a IT Support/ Desktop Support to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RECRUIT EXPRESS PTE LTD adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for IT Support/ Desktop Support Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Orchard. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Support/ Desktop Support?

Key qualifications for IT Support/ Desktop Support typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for IT Support/ Desktop Support?

To improve your chances of getting hired for IT Support/ Desktop Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for IT Support/ Desktop Support Job Success

RECRUIT EXPRESS PTE LTD interview tips for IT Support/ Desktop Support

Here are some tips to help you prepare for and ace your IT Support/ Desktop Support job interview:

Before the Interview:

Research: Learn about the RECRUIT EXPRESS PTE LTD's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Support/ Desktop Support interview at RECRUIT EXPRESS PTE LTD, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the RECRUIT EXPRESS PTE LTD's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for IT Support/ Desktop Support Positions

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