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Urgent! IT Support Engineer (6-months Contract) Job Opening In Singapore, Singapore – Now Hiring KGI SECURITIES (SINGAPORE) PTE. LTD.
As an IT Support engineer, you will be the first point of contact for technical assistance within the organisation, with a focus on supporting the fast-paced trading floor environment.
Your role will involve providing prompt and efficient support to end-users, resolving issues related to hardware, software, and network systems, and ensuring minimal downtime for trading operations.
Key Responsibilities
Respond to incoming technical requests or enquiries via phone or ticketing system;
Diagnose and resolve hardware, software, and network issues at a basic level;
Provide step-by-step guidance to end-users in troubleshooting and resolving technical problems;
Escalate complex issues to Level 2 support or other relevant teams as necessary;
Document, triage and track all support tickets, resolutions, and follow-up actions in the ticketing system;
Incident handling in terms of notification and updates to stakeholders as well as escalations within IT organisation to resolve incidents;
Assist in setting up and configuring desktops, laptops, phones, trading terminals, printers, and other peripheral devices;
Collaborate with IT team members to improve processes and enhance user experience;
Maintain a high level of customer satisfaction through effective communication and timely resolution of issues;
Any other ad-hoc responsibilities as assigned.
Requirements
Diploma in Information Technology/ Degree in Computer Studies
CompTIA A+ certification will be a plus point
Proven experience in a helpdesk or customer support role is preferred.
Excellent problem-solving skills and attention to detail.
Strong interpersonal and communication skills.
Ability to work independently and as part of a team.
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 9477 jobs in Singapore and 8304 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! KGI SECURITIES (SINGAPORE) PTE. LTD. is currently hiring and seeking a IT Support Engineer (6 months Contract) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Engineer (6 months Contract) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at KGI SECURITIES (SINGAPORE) PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Support Engineer (6 months Contract) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Support Engineer (6 months Contract) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your IT Support Engineer (6 months Contract) interview at KGI SECURITIES (SINGAPORE) PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the KGI SECURITIES (SINGAPORE) PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
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