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IT Support Engineer (CAT 1, TCP / IP / DNS, East) Job Opening In Singapore, Singapore – Now Hiring Recruit Expert


Job description

Roles & Responsibilities:
Handle customer inquiries and technical issues via phone, email, chat, or ticketing system to provide quick and polite assistance.


Solve technical problems reported by customers or users using troubleshooting skills for software, hardware, or network issues.


Work with development and product teams to resolve complex issues and keep stakeholders updated.


Meet SLAs for response times and resolutions, ensuring requests are handled on time.


Requirements:
Diploma in Cyber Security or equivalent.


At least 2 years of relevant working experience.


Good knowledge of computer systems, networks, troubleshooting, and key protocols like TCP/IP and DNS.


Comfortable to work 24×7 standby shifts.


Salary: $3,300 to $3,600
If you are keen to apply for the position, kindly email your detailed resume in MS Word to
careers
@recruit-expert.com
Please note that only shortlisted candidates will be notified.


Ref:
EA Licence: 19C9701
Registration: R
#J-18808-Ljbffr

Required Skill Profession

Other General


  • Job Details

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