Urgent! IT Support Engineer - SAIS Job Opening In Singapore, Singapore – Now Hiring Cognita Asia Holdings Pte Ltd
About the school - Stamford American International School
As a leading international school in Singapore, Stamford American International School (Stamford American) caters to students aged 2 months to 18 years old.
With students from 79 countries and over 3000 students across two state-of-the-art campuses, we offer a dynamic educational journey emphasizing student well-being and academic excellence.
Stamford American is proud to be an IB World School, offering the full continuum of the International Baccalaureate (IB) programmes: the IB Primary Years Programme (PYP), IB Middle Years Programme (MYP), and IB Diploma Programme (DP).
The school’s outstanding faculty comprising more than 350 experienced and highly qualified teachers from over 40 nationalities, through a competitive recruitment process.
Educators are highly skilled in their content areas and pedagogy, but equally important, they excel at building strong relationships and creating an environment where students feel safe, supported, and valued.
With a commitment to safeguarding and promoting the welfare of children and young people, all potential employees undergo mandatory pre-employment background checks, and appointments are contingent upon satisfactory completion of all reference and background checks, as required by our parent organization, Cognita.
The school is an equal opportunity employer, committed to fostering a diverse and inclusive workplace where everyone is respected and valued.
There is no discrimination on the basis of age, ethnicity, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics, or disability.
All applications from qualified candidates are welcome.
Kindly note that only shortlisted candidates will be contacted for further steps in the recruitment process.
The school now has an exciting opportunity for an experienced IT Support Engineer to join our fantastic team.
About the role
The IT Support Engineer is a highly motivated professional responsible for troubleshooting, analysing, and resolving technical problems within assigned schools.
Acting as the single point of contact for all user incidents, requests, and communication, the role delivers high-level customer service by addressing issues promptly and escalating unresolved queries according to protocol.
The engineer provides Level 0/1 support across school applications and software systems, while also enhancing user awareness of IT issues and promoting the effective use of IT services and resources.
Position Requirements
Must possess strong analytical and problem-solving skills.
Ability to think outside of the box and apply creative solutions.
Demonstrate an ability to establish relationships and build rapport at all levels, uncover technical issues and facilitate their resolution.
Hands on approach with the ability to learn new systems quickly and apply them in the work environment.
Good command of English with clear, concise verbal communication skills.
High standard of customer service skills and excellent telephone manners.
Demonstrated ability to work successfully in a team environment, with good time management and organisation skills.
Understanding of and commitment to the principles of confidentiality.
Familiar with basic network troubleshooting
Familiar with Active Directory account management
Familiar with Office 365 account administration
Familiar with CASPER suite for managing Apple devices
Demonstrates the Stamford Values – Integrity, Courage, Ingenuity and Compassion
Qualifications
Fresh graduates from the Post-Secondary Education Institutes (“PSEIs”), such as the Polytechnics and Institute of Technical
Domain knowledge of the following:
Microsoft Windows 7 & 10
Apple IOS
Active Directory
Microsoft Office365
Networking
Able to work independently
Possess highly developed interpersonal and teamwork skills.
Excellent verbal and written English skills
Good references on request
Please click here for the full job description.
With a commitment to safeguarding and promoting the welfare of children and young people, all potential employees undergo mandatory pre-employment background checks, and appointments are contingent upon satisfactory completion of all reference and background checks, as required by our parent organization, Cognita.
The school is an equal opportunity employer, committed to fostering a diverse and inclusive workplace where everyone is respected and valued.
There is no discrimination on the basis of age, ethnicity, nationality, gender, religion, sexual orientation, family status, pregnancy, marital status, medical or mental health history, physical characteristics, or disability.
All applications from qualified candidates are welcome.
Kindly note that only shortlisted candidates will be contacted for further steps in the recruitment process.
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 8370 jobs in Singapore and 7195 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Cognita Asia Holdings Pte Ltd is currently hiring and seeking a IT Support Engineer SAIS to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Engineer SAIS Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Cognita Asia Holdings Pte Ltd adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Support Engineer SAIS Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Support Engineer SAIS typically include Professional Services and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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