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Urgent! IT Support Engineer Job Opening In Singapore, Singapore – Now Hiring Skubbs
About Skubbs Group
Skubbs Group is a Singapore-based digital group comprising:
Skubbs Private Limited, serving large organizations with bespoke digital transformation solutions (mobile apps, enterprise systems, AI-powered platforms).
The Support Station (TSS), focused on fast, effective turnkey solutions for SMEs, including websites, CRM, marketing automation, and more.
We've worked with both established enterprises and SMEs on projects often aligned with local digitization initiatives.
Our team includes certified consultants experienced in business strategy and digital transformation enabling clients to better understand and navigate available support schemes.
About the Role
We are looking for a
Support Engineer
with strong application support experience complemented by desktop and network troubleshooting skills.
This role requires both technical expertise and the ability to confidently engage with clients—understanding issues, articulating solutions clearly, and ensuring timely resolution.
The ideal candidate is a problem-solver who can balance technical depth with excellent communication skills, providing both proactive support and responsive service.
Key Responsibilities
Provide technical support for business-critical applications, including troubleshooting, configuration, and maintenance.
Assist with desktop and network-related issues such as workstation setup, system updates, connectivity problems, and basic network troubleshooting.
Act as a direct point of contact for client technical issues—listening actively, clarifying problems, and explaining resolutions in clear, non-technical terms.
Work with internal engineering and product teams to elevate complex issues and follow through until resolution.
Document troubleshooting processes, fixes, and known issues for future reference in the knowledge base.
Monitor system alerts and proactively identify potential application or network issues.
Assist in testing, deployment, and updates of new applications or system enhancements.
Collaborate with clients and internal teams to continuously improve support quality and service delivery.
Qualifications
Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (or equivalent work experience).
At least
2–4 years’ experience
in a support engineer, application support, or IT helpdesk role.
Strong background in application support (ERP, CRM, or similar business applications).
Hands‐on experience in desktop support (Windows/macOS) and network basics (TCP/IP, VPN, firewalls, routers, switches).
Proficiency with troubleshooting tools, ticketing systems, and remote support platforms.
Excellent communication skills: able to articulate technical issues clearly to clients and internal stakeholders.
Strong problem‐solving ability, with a structured and analytical approach to issue resolution.
Customer‐oriented, patient, and capable of managing multiple support requests.
Nice-to-Have
Familiarity with cloud environments (AWS, Azure, GCP).
Knowledge of scripting/automation (e.g., PowerShell, Python, Bash).
Relevant certifications (ITIL, CompTIA Network+/A+, Microsoft Certified, etc.).
Prior experience in client‐facing support roles.
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Unlock Your IT Support Potential: Insight & Career Growth Guide
Real-time IT Support Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for IT Support in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 7162 jobs in Singapore and 6940 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in IT Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Skubbs is currently hiring and seeking a IT Support Engineer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: IT Support Engineer Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Skubbs adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a IT Support Engineer Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for IT Support Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your IT Support Engineer interview at Skubbs, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Skubbs's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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